Banner Goldfield Medical Center
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This has to be one of the worst medical facilities I have ever been to. Took my daughter here in severe pain preventing her from being able to breath normally. The staff treated her absolutely disgraceful. They stood in hallways on phones, made excuses for the long 4 hour wait. During triage they should have done a pregnancy test soon as they realized she would need X-rays. They waited 4 hours to even see her and they offered no assistance. Left her in a room and said a Dr would be in soon. Another hour passed no Dr ever turned up. Asked nurses for an update and was advised they were very busy. I grabbed my daughter and left, walking through the ER, all but one bed was empty. The nurses and other staff were talking and in there phones, they didn’t even notice that I walked out the door with her. In the end not a single staff member at this facility provided any type of care, compassion, or assistance to my daughter. Only excuses!!
Awful, awful experience. Uncaring, rude, and unprofessional staff!! Making jokes about psych patients needing to be held down in front of us... Making comments about my wife visiting her father who was admitted, saying loudly to each other "why is she even here. Just to watch him sleep?!, haha" And when we got him there, he couldn't walk at all and they wanted him to get out of the wheelchair by himself to get in the bed. I explained that he can't get up at all and needs help. The lady then gave me a dirty look and said, "well what do you want me to do? I can't lift him. You gotta figure it out".... Wth is this place!? DO NOT EVER GO HERE. WORST MEDICAL EXPERIENCE OF MY LIFE!!! THEY SHOULD BE SHUT DOWN AS THEY ARE NOT INTERESTED IN PATIENT CARE!!!
I had a diagnostic test here yesterday and am completely pleased with the care I received. I would go back if needed.
I'm here in extreme pain and invious signs if an infection in my gums my jaws totally swollen and its sending pain through my face and my ear and throat. I'm running a fever and i have been dizzy and nauseous for days now and thes e idiots have me n a room and its like they have just forgot im here everybody before us was in and out within 30-45 minutes i been in this damn room for 3 hours and i havent even seen a nurse to ask me how i am doing check my vitals or anything....
Sadly I would have loved to give this place 5 stars. As I was in and out in less than 25 min. The staff was great. I was charged $80 as a self-pay pt. I questioned this so much the physician came out to insure me would bill a level one visit as not much was done. (This was on August 26t) today 12/21/18 I get a call from a collection company! I owe $194 more. I NEVER EVEN GOT A STATEMENT! NEVER! I called the hospital I was told they would review the charge. I asked about my account being in collections and was told there was nothing they could do about it and my account would stay in collections. I asked when a statement was sent, September 24t ? I never got this statement .. I was told I would owe nothing more .. and now because of poor billing I'm in collections -when I have good credit ?? Now this will affect my score with no care on the hospitals part!! (My bill is $194 I would have never put myself in collections to mess up my credit) ONE STATEMENT ON TOP OF A LIE! ! very disappointed -