Banner Ironwood Medical Center

lack of respect for your patients and the visitors!! I came to wait in anticipation of my Grandson the night of 10/14/18 and not only did the nurses treat my son and the mama-to-be poorly, but the lack of communication is outrageous. Stuff they should be telling the patients and change of rooms etc. They don't know how to do their job or just don't want to do it, much less correctly. My son was so stressed by the nurses at this hospital you should all go somewhere else. They don't supervise them and the nurses feel they can treat anyone the way they want to. BE AWARE if you go there!

I recently had an appendectomy here and my nurse Megan was the absolute worst! She had no empathy what so over, took over 30 minutes to respond to my call when I was in pain, she was also getting annoyed that I had family showing up the night before my operation, her ego is way too high for how poorly she does her job. Megan also yelled at me to not roll my eyes at her, and yelled at my family to “not gang up on her” because she wouldn’t listen when I told her certain medicine makes me sick. My night nurse Jewel was absolutely amazing though, she was the best nurse I ever had and that witch Megan should look up to her for how to do her job and for how to be a good person.

This facility used to be amazing in prioritizing care. But over the years it’s gone down hill drastically. To start I came here in active labor and within 20 minutes of being admitted to labor and delivery and only having my cervix checked once they tried to send me home telling me I had “irritable uterus”. I demanded to be seen by the ER due to the feeling of passing out I got with each contraction and once taken to the ER and hooked up to the monitor we saw my heart rate was in the 30’s and dropping with each contraction. Once again labor and delivery told me that their concern is the baby and not me. It was only after demanding to have my cervix checked again that they took me back upstairs ( dilated from 4cm to 7cm within 35 minutes) where my daughter was born 25 minutes later.

Fast forward 3 weeks my newborn has diarrhea and is coughing up thick mucus and spit up to the point she turned blue at home from not getting enough air. Took her into the ER again being that this is the closest hospital to us. Waited in the waiting room for an hour while people who arrived after us went back and left after being seen. All while my newborn and I sat and waited. Once we were taken back and seen we were told it’s normal and not to be worried.
Really confused on how my daughter turning blue is normal but okay.
Really sad to see the quality of care go down.

Doctors and nurses were great, but the Receptionist, John I think his name, white guy with glasses,was, he was the most diarespecful person, I had ever met. He literally mocked me as I was trying to describe my symptoms.

The times I have been a patient here, the care has been outstanding. I do not understand WHY so many people in this community slam this place. My doctors were top of the line, nursing staff acted very quickly when I was critical, and food was awesome for hospital food. The one thing that I did not like nor the nurse whose shift this happened on, like the fact that my blood pressure dropped so low I had to have an emergency line put in. Why you ask? I questioned a mix of medication, she checked with the doctor he spoke to the pharmacy who assured him, it is safe! The pharmacist was dead WRONG! Thank God for the nurse, doctor, and people who put in my PIC line. As for the pharmacist, I hope you are no longer here!