Banner Lassen Medical Center
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feedback about Banner Lassen Medical Center
Update Feb 2019 - Emergency bill settled. Insurance paid for what they're supposed to, and we paid a $100 copay. I'm only adding 1 star because we got a separate bill from their doctors. Apparently you pay the hospital and "physicians group" separately. They are called NORTHSTAR RADIOLOGY CALIFORNIA, and we need to pay them $208.
Billed us an astronomical amount for my wife's emergency room visit over thanksgiving. We provided our insurance and all the necessary paperwork - thank you for the hassle. Staff are incompetent
Banner Lassen Medical Center is a medical facility that is providing healthcare in a region of rural America. The main resource are its dedicated, compassionate doctors and administrators. The people make the difference.
Has gotten better in recent years. Just wish they could do more specialized treatments.
rude, poor bedside manner, lack of any knowledge, approached me about payment while being treated
I have only used facility for emergency care 3 times over the last 15 years and lab tests. I had a terrible time getting lab results sent to the provider who ordered them even after working with the lab director and hospital liaison. I filed a complaint with the corporate in Arizona regarding the poor treatment I received by an ER physician. Unfortunately they use registry providers as this is such a rural area with few providers available. I still had to pay a large bill for the agency physician and the ER visit. The last time I had to seek emergency care was a few weeks ago where I was evaluated by a PA. I followed his advice even though I have been a RN for 30 years with 15 years of emergency experience. When I followed up with my orthopedic surgeon, he was not happy with the advice I had been given and he pointed out that PAs only get 2 years of medical education. He encouraged me to follow my many years of training and experience. He noted that the radiologist's report of my x-rays done in the ER did not correlate with what he was seeing when he reviewed the X-rays. I could readily see this when he showed me the films. The regular nursing staff and ancillary staff have always been very nice, professional and appear to be well trained and knowledgeable.