Banner Lassen Medical Center
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1800 SPRING RIDGE DRIVE, SUSANVILLE, CA 96130 USA

Address

1800 SPRING RIDGE DRIVE, SUSANVILLE, CA 96130 USA

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Phone

(530) 252-2000

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Consumer feedback about Banner Lassen Medical Center

Banner Lassen Medical Center
Reviewed from Google

3.1 out of 5 stars

Vyper_54 Entertainment
Vyper_54 Entertainment

4 out of 5 stars

posted 1 month ago

Has gotten better in recent years. Just wish they could do more specialized treatments.

Lizzie Goter
Lizzie Goter

1 out of 5 stars

posted 1 month ago

rude, poor bedside manner, lack of any knowledge, approached me about payment while being treated

S.M WAH
S.M WAH

1 out of 5 stars

posted 10 months ago

The Emergency Dept. in this hospital is beyond a joke. The staff is rude and unprofessional, they basically tell you nothing and send you on your way, and the PA refuses to let you speak to a Dr. you just get told theres not one on staff.
Even if your dying, I would risk the drive to Reno or Chico, this hospital just wants your money.

Drae Garbutt
Drae Garbutt

2 out of 5 stars

posted 1 year ago

I have only used facility for emergency care 3 times over the last 15 years and lab tests. I had a terrible time getting lab results sent to the provider who ordered them even after working with the lab director and hospital liaison. I filed a complaint with the corporate in Arizona regarding the poor treatment I received by an ER physician. Unfortunately they use registry providers as this is such a rural area with few providers available. I still had to pay a large bill for the agency physician and the ER visit. The last time I had to seek emergency care was a few weeks ago where I was evaluated by a PA. I followed his advice even though I have been a RN for 30 years with 15 years of emergency experience. When I followed up with my orthopedic surgeon, he was not happy with the advice I had been given and he pointed out that PAs only get 2 years of medical education. He encouraged me to follow my many years of training and experience. He noted that the radiologist's report of my x-rays done in the ER did not correlate with what he was seeing when he reviewed the X-rays. I could readily see this when he showed me the films. The regular nursing staff and ancillary staff have always been very nice, professional and appear to be well trained and knowledgeable.

Bobby Fitzgerald
Bobby Fitzgerald

5 out of 5 stars

posted 8 months ago

Knowledgeable, professional, courteous, & they always have a positive outlook on everything....

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