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Banner – University Medical Center Phoenix Campus

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(602) 239-2000


1111 E McDowell Rd, Phoenix, AZ 85006, USA
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Consumer feedback about Banner – University Medical Center Phoenix Campus

Rating: 1 /5

Corina marie Pacheco

I ve always had great service at this hospital. The 6 times I've been here through out my adult life have been absolutely remarkable. However today in the ER we waited 5 hours until we got a room and another hour until i asked when would be seen a nurse and I forget her name said we that my sisters possible miscarriage was not that urgent or important so they must go in order of who came first unless it was a real emergency. I understand these nurses have a job to follow but I think the wording could have been different. I'm sure they gets thousands of people every week but for us and my family its very important!! By the way the male nurse in the front, plus size, Brown hair, looks of Hispanic descent was so sweet ❤

Rating: 5 /5

mikki gray

I was transferred here by ambulance to see specialists from Tempe. My room was ready and the entire staff has been kind, compassionate, considerate, attentive to my needs before I even knew what I needed. They are not the diagnose and kick them out kind of facility. They are caring for me. I came in after losing my insurance last month, they have done all the leg work in applying for the assistance I have never needed before. I am so grateful for this facility and staff. 7th floor kicks ass!!

Rating: 5 /5

Taryn Tegg

We’re from South Africa and although we are super patriotic and love our country, living in Phoenix and needing to find a hospital for our delivery was important. We fell in love with the staff at Banner. They are all highly professional but kind and friendly and overall just downright amazing. It’s scary being in a country where you have no family but they made us feel at home and nothing was ever an effort- they were all incredible. They will always be our first choice in the future and we thank them for making our delivery such a wonderful experience. The facilities too are top notch! Great hospital and people.

Rating: 3 /5

Terri Stewart

The nursing staff is THE BEST! The case workers and the rest not so much. Seems they care more about payment than they do about patient care.

Rating: 1 /5

Michael Stevens

Banner hospital in Phoenix on Thomas deployed a k9 dog on me and security put there hands me the patient was not on a medical hold and they used restraints on me and tell me the doctor placed a hold me in the records from banner there is no record of such order they removed a pic line that I came in with for iv antibiotics at home for treatment I had to have a whole new pic line put in I tried to file charges on the security staff and no one would make a report on it the law in arizon Arizona Revised Statutes Title 11. Counties § 11-1025. Liability for dog bites holds the hospital liable for all they had done the department of justice has taken the case for violating my civil rights and for assault on me they are also looking into my wallet with 300 in cash and my debit card and drivers license and va card missing I have the receipt for it be put in a safe I was told if I come to the hospital I would be arrested for trespassing on there property they hide things that security does against people