Banner - University Medical Center Phoenix Campus

Address

1111 EAST MCDOWELL ROAD, PHOENIX, AZ 85006 USA

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Phone

(602) 239-2000
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1111 EAST MCDOWELL ROAD, PHOENIX, AZ 85006 USA

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Consumer feedback about Banner - University Medical Center Phoenix Campus

Paul Dutton
Paul Dutton

5 out of 5 stars

posted 2 weeks ago

My daughter had her baby here and had a C-section. She said the service she received was very good and superior to another hospital she had her first child. When we went to go visit her we received assistance in finding and locating the correct room right away. The room was clean, and she said she was very happy with the attention she received. Sometimes it’s the little things and the service that you receive which makes the difference. Happy employees make happy customers. Great job management.

Daniel Shope
Daniel Shope

5 out of 5 stars

posted 1 month ago

I spent a lot of time at this particular hospital when I was young due to a health/medical issue. The teams in ICU and Rehab made it possible for me to get back on my feet and not be some mindless vegetable in a bed for the rest of my life. Yes the hospital has changed over the years, new staff is coming in but I know the treatment and care provided here is top notch.

Stephanie Cruz
Stephanie Cruz

5 out of 5 stars

posted 1 month ago

The infusion nurses are amazing! All of the nurses in the infusion center work together and help each other. Nurse Abby stood out to me though. She was professional, compassionate, attentive and friendly. She made my visit comfortable. Thank you. :)

Kristy Aguirre
Kristy Aguirre

5 out of 5 stars

posted 1 month ago

We brought my elderly father here back in April and without going into detail had a HORRIBLE experience in the observation rooms where he was kept for 4 days. We swore we would never go back. Fast forward to a couple of days ago, we had another medical emergency with my father and had no choice but to take him back (it's the closest hospital to him). We were extremely hesitant. But this time it was different. This is in large part due to one of your nurses in observation, Michael. I know how difficult an 86 year old man who doesn't want to be in the hospital can be, yet Michael handled my father so perfectly. He took the time to explain things to us, and my father took to him immediately. When he was finally discharged, Michael took the time to make sure we understood everything and handled all with grace and a smile. While the first time we were there, he was discharged with absolutely NO help from the nursing staff to get him into a wheelchair (which they were hesitant to give us) and help us get him out of bed and wheel him outside, Michael made SURE we had assistance and even had someone wheel him to the pharmacy before we left. I cannot express enough what an asset this man is to your hospital. Thank you, Michael, for reinstating our confidence in the healthcare system.

owen squires
owen squires

5 out of 5 stars

posted 2 months ago

Our little girl was in the NICU for two days after birth due to complications. The staff there took such incredible care of her, and us. They ALWAYS made sure we were informed of everything going on. They were kind, patient, knowledgeable, and diligent. I literally have nothing bad to say about this hospital and it’s staff. They took incredible care of our little girl. She’s happy and healthy now, four months later, and it’s all thanks to the strong start she had at Good Sam 🙏🏻.

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