Banner-University Medical Center Tucson Campus
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1501 NORTH CAMPBELL AVENUE, TUCSON, AZ 85724 USA

Address

1501 NORTH CAMPBELL AVENUE, TUCSON, AZ 85724 USA

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Phone

(520) 874-4189

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Consumer feedback about Banner-University Medical Center Tucson Campus

adrian watters
adrian watters

1 out of 5 stars

posted 4 days ago

This is the worst hospital in Tucson. I unfortunately have to go through this institution because of my multiple specialist that I see. The staff are rude and unresponsive to any of your questions or concerns. The doctors treat you like your a prescription drug addict. So if you can, I would chose a different hospital to use. I’m currently looking to see if I can find another facility that would accommodate my situation. You would think they would be happy to treat someone like me. I have 3 different insurance plans to cover my cost and they still treat me like I’m a bother to them.

Rob Tolin
Rob Tolin

1 out of 5 stars

posted 3 weeks ago

My friend has been in the ER since 6:00 A.M. and at 14:00 they decided to get her a room. However, the time now is 21:13 and she still is sitting in the small ER room in pain. They told us at 16:00 that her room was being cleaned. I checked up on the status of her room at 20:00 and they told me once again that her room was being cleaned, at 21:00 I asked for an ETA and they told me that her room was now switched to a different room and now they have to clean that room. The first nurse I spoke to was very sarcastic in her response to me even though I treated her with respect. The second nurse looked so tired that she barely noticed my presence. No one knows what is going on and the communication is very obviously lacking.

private private
private private

4 out of 5 stars

posted 1 month ago

Was a great place a few years ago. I do not know what Banner has done to it. Why did U of A sell it? Probably spent the money on basketballs.

Mariah Richardson FKA Whisenhunt
Mariah Richardson FKA Whisenhunt

1 out of 5 stars

posted 2 months ago

If I could rate zero stars I would. I'm currently waiting and have been for 5 and a half hours. I told them I would go somewhere​ else if they didn't want to take my pain seriously. The response I got was, "It's not that. We just have no where to put you. All the rooms we have are filled with people dying." That may or may not be true, but I've seen 3 people come in after me and be discharged while I'm still waiting.
UPDATE: At hour 6, I was finally moved to a room.

Jodi Kreiner
Jodi Kreiner

1 out of 5 stars

posted 2 weeks ago

This hospital makes me legitimately never want to seek care for anything again. I went in ON MY OWN ACCORD for mental health reasons as I didn't feel safe with myself. Came in at around 11 pm, spent forever in the waiting room, was stripped of all my belongings (including my phone), and was left in a room alone for 3 hours without anything to do. No TV, not the book I brought with me, not even a pad of paper to color. I couldn't sleep as I have been diagnosed with chronic insomnia (as they were aware of), and for someone supposed to be on a suicide watch, there was definitely nobody watching me. I walked out of my room multiple times to look for someone, yet the nearest person was the nurse at the desk all the way down the hall. I was informed that she couldn't do anything, as I wasn't her patient, and if I needed something I was to wait for my doctor. I was a college student alone and if I hadn't called my mom before I went in, nobody would have even been alerted that I was in the hospital. She drove down to Tucson from Phoenix, and when she finally got there and learned about how they were treating me, she started demanding that a nurse or doctor or ANYONE to at least LOOK at me. At this point I just wanted to go home, yet was told I was on a psychiatric hold and couldn't leave until a psychologist released me (common practice, but at this point it was infuriating). Well, flash forward another 6 hours and I still haven't seen a psychologist, still haven't been given any of my belongings, and still was not allowed to take my medicine to allow me to sleep. My mom started making a fuss again so they hooked me up to an IV and heart rate monitor (for no reason... maybe just to make me feel like I was getting some form of treatment), and then proceeded to draw my blood to do labs. I am physically very healthy and was at the time too, but they drew blood anyways (just another thing to add onto my bill I suppose). After spending almost 12 hours alone in a room, FINALLY a psychologist came and drilled me with questions for about an hour and a half and I was released another 3 hours later. I got home at around 2 pm the next day. This wasn't the end of it though. When I got my stuff back, I realized later that some of it was missing. Apparently, they put valuables in a safe (for good reason), yet nobody bothered to log my expensive jewelry that I was wearing. Came back 3 times over 3 days, and still no sign of it. As someone struggling with mental health issues, it is appalling the kind of "care" I received while going here. Feeling like a danger to myself, and wanting to do the right thing and seek supervising is something I want to continue to feel comfortable to do. However, I can say with certainty that I will NEVER be going back here again. Nurses, doctors, psych personnel, all of them were grossly negligent to the suicidal teen sitting in a closed off room by herself. If this is how the commonly treat psych patients, I would be truly ashamed to call myself an employee of Banner Medical Center.

Thought I just might add on too, that when I was transported to my room from the ER, I was handed another patient's file with their complete medical history. No reason, they just took me into a triage room, handed me her file, and sent me to my own room. When I looked in the file and noticed it wasn't mine, I gave it to the nurse at the front counter to which I was grilled about why I "stole" a patient file. Worse way to treat a patient (especially for a psych patient who already was on the verge of tears), not to mention HUGE HIPPA violation!!!