Baptist Emergency Hospital
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16088 SAN PEDRO, SAN ANTONIO, TX 78232 USA

Address

16088 SAN PEDRO, SAN ANTONIO, TX 78232 USA

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Phone

(210) 402-4092

Emergency service available

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Consumer feedback about Baptist Emergency Hospital

Some Dude
Some Dude

1 out of 5 stars

posted 2 months ago

Gawd!!! Unless you have money to throw away just skip this place...and all Baptist Emergency Hospitals. I took my daughter in because she was nauses. We always take her to the Med Clinic for small issues like these but this Baptist was closer and I thought is would be similar. Nope. Look....its a nice place, and the staff were very nice and courteous too. But I guess when you charge "$375.00 for the visit", and "the doctor will bill you separate"...ie $400.00 for a total of 5 minutes looking at her eyes, throat, and ears, for a total of $775.00....well I guess they have every reason to be nice and courteous. I would have spent no more that $200 at Med Clinic, would have received the same courteous people, and been given the same conclusion...."your daughter has a virus. Take Ibuprofen every 8 hours and you'll be fine". We were in and out in under 30 minutes...for almost $800.00!

David Schreiner
David Schreiner

1 out of 5 stars

posted 3 months ago

Buyer beware. If your health insurance requires that you use in-network providers and facilities, be aware that the Baptist System uses contract physicians that are not in your insurance’s network. This can result in additional charges separate from your co-pay for emergency care.

Case in point: we have BCBS insurance and the Baptist hospital system is in our network. Our copay for emergency service is $125.
My wife dropped a knife on her foot and required stitches for a one inch laceration. She was treated at the Baptist Emergency Hospital.
We paid our copay and thought we had received good care at an excellent facility.

BCBS paid the claim for the hospital but not for the attending physician as he was not a preferred provider in their network.
We had to pay an additional $1,020.00 to the attending physician for three stitches.

This is a deceitful business practice by the Baptist Hospital System.
The least they can do is advise the patient that the contractor is not in their network.

Evette Burns
Evette Burns

1 out of 5 stars

posted 4 months ago

This has been the worst experience in my life. I took one of my consumers with special needs in great stomach pain. He was basically on the floor crying in pain. The Dr. Pretend as if is was not there. As soon as I told a nurse to remove his IV. The Dr. Ran into the room as if he gave a dammm. I will never use any Baptist hospital in my life. Not even with my own kids.

Amy Moore
Amy Moore

5 out of 5 stars

posted 4 months ago

The doctors and the entire staff were awesome. I received excellent care. I was admitted and stayed overnight and the nurses were very attentive and we're great at keeping me comfortable.

Lauren Potter
Lauren Potter

1 out of 5 stars

posted 3 months ago

I have disabilities and had one of the admins treat me like I was an idiot. I went because I had a concussion from a car accident so that didn’t make things any better. She had blonde hair and a red uniform. Not sure of her name but I went earlier today. She gave me conflicting information about my bill and my insurance. She was all over the place and didn’t make any sense. I had my mother in law with me and she had no idea what she was talking about. When I offered to give a portion of the copay because she had told me it was $350, she refused my payment and told me to get financial assistance from my insurance. Then she told me to leave. Everything was an inconvenience to her. Can’t believe they would allow anyone like this to work there. Especially for someone that has disabilities and just got in a car accident that triggered an episode. Never going back