Baptist Emergency Hospital

Address

16088 SAN PEDRO, SAN ANTONIO, TX 78232 USA

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Phone

(210) 402-4092
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Emergency service available

16088 SAN PEDRO, SAN ANTONIO, TX 78232 USA

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Consumer feedback about Baptist Emergency Hospital

Lori Stenger
Lori Stenger

1 out of 5 stars

posted 3 months ago

Beware of BALANCE BILLING. I didn't even know such a thing existed until it happened to me. I was a patient here last year and specifically asked when I entered and checked in whether they were in network. Of course the answer was yes, but lo and behold the ER DOCTORS are contracted and out of network for my plan BCBS and I got a bill for more than a THOUSAND dollars for his 10 minutes of service. How is this possible? Why would you have an ER with an out of network doctor on duty, but the ER itself is in network? It makes absolutely ZERO SENSE. Everything else was fine, but I would not go here again. I prefer to be told up front what my expectation of payment is. This hospital facilitates a very BAD consumer/business practice.

Maria S
Maria S

5 out of 5 stars

posted 3 weeks ago

Wow!!! I was there today and honestly didn't know what to expect. We are a military family and have lived in various states over the past 12 years. I have a lot of medical issues so I often find myself in the ER. Out of all the hospitals and emergency rooms I've ever visited throughout the country... this was the absolute best one. I felt horrible and showed up looking like a disaster. I could have easily been judged bc I didn't even brush my hair I felt so terrible yet I was still greeted warmly with a friendly smile right when I walked in. There was no wait which was a big plus. The dr was EXCELLENT!!! She listened to everything I told her and didn't brush me off like most ER drs. She heard me out and listened to my concerns. I was extremely adamant about not having another ctscan as I have had too many over the past few months. Instead, she was willing to call up the ultrasound tech and give me an ultrasound to help make me as comfortable as possible and try to figure out what was going on. Turns out, I had some issues with my kidneys that wouldn't have turned up in just blood work or a urine sample. Jennifer, my nurse was also super sweet!

Stormy Skies
Stormy Skies

5 out of 5 stars

posted 4 months ago

Front desk , nurses and staff are so caring and professional Dr Dipple is a wonderful doctor . This hospital is also kept very clean

Sonia Hernandez
Sonia Hernandez

5 out of 5 stars

posted 6 months ago

The one and one attention.....
Priceless🙏
Dr. Cater was excellent.
However Teresa you need manners in how you speak to people in pain💔
Everyone else ( nurses and imaging)
Were kind and had beautiful bedside manner❤

Bellynda Contreras
Bellynda Contreras

3 out of 5 stars

posted 6 months ago

The doctor & tech were great! It was just the sonogram lady who wasn’t too much to brag for.. but timing, results were good!