About Baptist Emergency Hospital

MedicalRecords.com Rating
97 reviews
2.3

HospitalsTXAbout Baptist Emergency Hospital

About Baptist Emergency Hospital - Thousand Oaks

Baptist Emergency Hospital - Thousand Oaks is one of the five emergency hospitals in San Antonio, the hospital provides timely medical assistance. The facility is equipped to handle medical emergencies that include, but are not limited to, the following: Acute abdominal pain, Allergic reactions, Altered mental status, Asthma and breathing problems, Bone setting and splinting, Burns, Chest pain and heart attacks, Dehydration, Dislocated joints, Foreign-body removal, Head injuries, Lumbar puncture, Overdoses, Pain control, Pneumonia, Rashes, Insect bites, Stings, Seizures, Simple and complex lacerations, Sprains and broken bones, Strokes, Trauma and In-house laboratories.

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Overview Services
16088 San Pedro Ave, San Antonio, TX 78232, USA

Clinical Services


Special Care Services
Emergency Services
  • Emergency Department
Orthopedic Services
Sub Provider Units
Cardiovascular Services
Radiology / Imaging Services
Rehabilitiation
Organ Transplant Services
Other Services

Our Rating

MedicalRecords.com Rating
97 reviews
2.3

Our Rating

This place is horrible. I took my son in for stomach problems, the nurse checked my son’s vitals (blood pressure and heart rate—that is all) and sent in the doctor. The doctor came, heard our story, and told us there was nothing they could do since my son was being seen by a specialist. We said ok and we left. We were there in total about 45 min. I get a bill for almost 2k dollars for what I have no idea. I know I owed something; not that much. I disputed the bill and got no where but the run around. They refused to reduce the amount. This place is a rip off. Beware.

REPORTING THIS PLACE to Texas State Med Board. After our Primary Doctor insisted we go to emergency to get faster blood and CT scan results for my young adult daughter, we went here. Instead of taking our doctors concerns seriously, they Took Vitals, asked questions, insisted my daughter take a pregnancy test even when we said she isn’t and THAT’s IT! The doctor kind of laughed at my doctor sending us to him. Said he knows more about diverticulosis and digestive issues than she does. He did a small physical exam and said my daughter doesn’t have it and doesn’t need the tests the doctor ordered. No blood test or CT scan even after being told about all the digestive issues and ovarian cysts found at a previous ER visit. When we left, they said $350 was due right then!!!! What??? Now to attempt to recoup that money, we will be reporting to the State of Tx Med board and BBB. Also doing an appeal through insurance for the $1400 they billed them.

We had a horrible experience. 2 yr old son split his hand open.. needed stitches but instead they glued it and it came apart within a few hours. I took him back and they wanted to charge me again for their poor job. I left and did everything myself. Waited 1 hour for them to tell me that they were going to charge again. I DO NOT RECOMMEND GOING HERE

This staff was extraordinary in every way. They could do it all and they DID!

It is important to rate the services that you sought when choosing this emergency service. I knew, having had a thorough exam, that I had pneumonia and needed IV medication, breathing treatments, and control of discomfort. In a five patient max facility, it was as if I had private nurses around the clock. This staff was extraordinary in every way. They could do it all and they DID! People concerned with other amenities clearly need to rethink what matters! Care is what you need, and care is what you get! Thanks to ALL of you.




Read All 97 Reviews

Clinical Services


Special Care Services
Emergency Services
  • Emergency Department
Orthopedic Services
Sub Provider Units
Cardiovascular Services
Radiology / Imaging Services
Rehabilitiation
Organ Transplant Services
Other Services