The nurses have been very kind and attentive. However, after 10 the nurses aren't always informed about my husband's needs. ALSO, I went down to the cafe at 1pm today (saturday) and there was NOTHING OUT!! No salad bar, nothing but rice and a couple of scraggly pieces of chicken. No cashier, what the heck are families to do??
This hospital has a great Emergency Dept. ER nurses and doctors are very responsive. I have been here several times myself and with others and never had any issues. Staff has been competent, helpful and pleasant every time. If you go here and wait long, it's because they are extremely busy and/or there are true life and death emergencies ahead of you. Just like any ER, they take patients by order of who is the sickest/most injured. That's what ER's do, they are for acute/sudden issues, not things that can and should be taken care of in a Doctor's office or clinic. Shortness of breath, chest pain, broken bones, major issues/injuries threatening life and limb are true emergencies. If you don't have a true emergency, go to your doctor or a clinic, not an ER. Pain is not normally, in and of itself, an emergency.
My wife had to have an outpatient surgery. Per the doctors office/hospital, we were to be here at 0530. The hospital called and preregistered so they had all the admission info before we got here. On arrival, were asked for insurance info one more time, (dont think it changed since day before). Then off to waiting room to wait there until 0630. On arrival at room we asked the nurse w hy so early. Was told the majority didnt get here until 0700 and would be 0730 before taken back. Come on people
Dr. Nichols in the ER will be the failure of this place. I come in for sickle cell pain and I'm given a tyenol and some nsaid AFTER waiting 1 hour to be seen by him and 3 hours of just waiting. James my nurse on the other hand is AWESOME. Did any and everything in his power to help. I have 2 stars solely for him
The hospital is beautiful but the staff is not friendly!!!They really need to work on the whole ER staff..