Baptist Memorial Hospital Union City
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feedback about Baptist Memorial Hospital Union City
From the emergency room staff to the ambulatory care nurses to Dr.Jernigan- everyone here has been twonderful in helping my father heal and recover.
BUT now it’s awful. The billing and processing of this place is an actual sh*tshow. They call every month with a “new charge that they didn’t realize was there before.” How is that even possible. And now they “Found a new charge that they needed to add outside of the plan we agreed to” so they “need to increase our monthly payments.” No. This is a rip-off and you people need to get your business under control. No wonder people hare dealing with Union City Baptist Memorial. It’s a joke.
My granny was just in there, the nurses were to busy dealing with inturns to turn off her machine or tell us that she was "contagious" my cousin had to put on a hospital suit. After my mom had been there for two days, with my granny & when my mom went & got juice for my granny they rudely asked, "Is the juice for you or your mom."
Admissions needs to learn to do a job. Not have personal phone calls (20 min) while folks are waiting, then text while sitting at a desk clearly not at break as this took place at 09:15 in the morning.
Then you're suppose to use the numbers in order to serve folks as they come in. Not happening.
Let's hope the other areas of the Hospital function better.
I've never had any problems when I went. Only one time I came and I had to wait for a while.
I have not been to their emergency room but the maternity staff was beyond amazing!!!! The nurses are the best!!! Very caring and compassionate.