Bates County Memorial Hospital

This establishment is absolutely horrible, if I could give them negative stars I would! Went in for a wellness visit as a new patient trying to establish a pcp. They decided they wanted to do blood work and check my vitamin D levels. I now owe over $1000 because they refuse to code it to my insurance as a wellness visit. My insurance told me it’s covered if they resubmit it correctly, but they refuse to do so! And now it’s my fault that the person scheduling that day didn’t note that it was a wellness visit. I had the exact same blood work done plus more extensive recently and my Insurance paid 100%, same insurance, same plan. Bates county clinic is literally screwing me out of $1000 for their mistake. And on top of it, they won’t t even give me my lab results!!! So they want me to pay over $1000 for lab work that they won’t give me??? I work with insurance every day and they absolutely can resubmit my claim correctly. If this place actually cared about people they would do what’s right.
This place and staff is a joke!!!!!

Was charged $1428.00 for 7 images (1 x-ray service) for my daughter. This was not an emergency service, just regular radiology. The average price for this service is $230 for our area. This place is a rip-off and if you have no other choice but to go to this hospital it is a tragedy what they charge because they can. I can fly to Hawaii for this price. Unbelievable!!!

Great Doctors, Nurses and staff. Very caring and considerate. I was in the hospital for a week and couldn't have asked for better care. EXCELLENT !!!!!!!!!!

I believe his name was John Miller. He is a nurse, he was by far the nicest nurse I had ever had. My boyfriend and I enjoyed having him in our room! Give him a raise!

The ER staff was very caring. When I was transfer to the floor. I couldn't ask for a better nursing staff. They all was very caring ,patient,everyone showed so compassion.