Baxter Regional Medical Center

I am employed at BRMC and have ALWAYS been exceptionally proud of where I work. However, the role from caregiver of loved ones to having my loved one cared for reversed. My mother had a stroke, one that left her at one point unresponsive and unable to breathe on her own...today we are going to rehab....almost to her baseline. The doctors were AMAZING!!!! The nurses ROCKED!!! The ancillary staff was phenomenal!!!! This hospital and our staff has been a Godsend!!!!! I’m so blessed to be able to work at such an AWESOME place!!!

My wife went to the ER here recently as she has liver disease.
They did a stomach tap they ran labs
Er doctor sent her on her way saying everything else was fine
Took her to her doctor 2 days later they ran labs again
All of her levels... Were at dangerous levels
She should not have been sent home.
Low hemoglobin.. High bilirubin
All the er doctor focused on.. And kept asking.. Over and over was is she still drinking.
The worst doctor experience we have ever had. She also introduced me to him as her husband.. He comes in the room while they are doing a procedure on her and says to me.. "are you her husband or something "
Wow.. How attentive he is I see he pays little attention to what the patient is saying.
Worst er I've ever been in
On top of that.. The nurses all laugh and joke about how they can't find a vein when taking blood.

I've been there several times yes the ER is a long wait. But I have been in the hospital for 3 surgery's I had 1 extremely horrible stay. After my hysterectomy it was my husband staying there to help. They were very rude lazy and let my husband take care of me afterwards. My last stay 3 4 yrs ago they were AWESOME I broke my arm in 2 places and had to have surgery. The staff was caring very easy with me I couldn't of asked for a better staff.
ER you will wait unless like my broken arm and my children no waiting time at all. Guess it depends. I'm neutral.

When I had my son I was told by my doctor that I had to have a second C-Section. I ended up going into labor two days early. I got to the hospital and got to my room. Lacy Robb, realized I was too far along to be able to do the C-Section, so she reassured me that I was going to be okay doing the V-BAC. She stayed with me, talked to me and kept reassuring me that it was going to be okay. Through the whole process, she was by my side. By the time my son was born, her shift was over. But instead of leaving, she stayed for another two hours. She helped my husband with the bathing of our son, made sure I was okay, and if I needed anything. When she knew everything was taken care of, she gave me a hug and congratulated me on the birth of our son. Even after 12 years, her and I are still in touch with each other. I think the maternity ward, and especially Lacey was the best experience I've had. I couldn't even imagine of having a different nurse. Thanks Lacey for everything you did for me. You are a true friend and nurse. The hospital is lucky to have you among them.

Best care I have had anywhere. My health always came first and I was treated like family. Would not hesitate to return if I need medical care. THANK YOU.