Bay Medical Center Sacred Heart Health System
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Next time I'm staying home and deal with the bronchitis and asthma myself even if it means pneumonia or death. It's better than being called and threatened over a $300 bill because you're making payments and haven't paid it off, ruining your credit score and not being able to get a house post hurricane and have them tell you they'll take the rest of what you own if you don't pay them off. Don't go there!
I took my disabled husband to the ER a few months ago. Before we could even get through the doors, the guard that worked there,grabbed and tried to take his walking stick from him. My husband's walking stick is 7ft tall. (He's 6ft 4") That stick is his legs. He can't walk without it. The whole time we waited, for a few hours, guard was threatening us. I had my phone and was going to take a picture of him. He started yelling at me, saying that I couldn't take his picture, yelling across the room. He embarrassed us, everyone else was staring. He then came over to us,being loud and challenging. I guess he was trying to show that he ran the place. After all that, we waited for hours for them to get to him. He was taken back, and given a xray. After waiting some more, we were taken in a room,with the doors open, and told us his back was healed! AMAZING! He's had back surgery and has and still is in pain constantly. Then we were told that they wouldn't give him any drugs,(we never asked for anything). Was treated like scum. They didn't even know how to take the pressure off his spine, a procedure done to him in VA hospital in Chicago a few times. Care here is at best mediocre. The doctor and nurse didn't have a clue.
Very unprofessional. Will NEVER go back. So sad. I hate to think that this is the norm, how many others have had to endure this treatment, I'd be afraid to guess.
I don't normally leave bad reviews but while in the ER, after my husband suffered a massive stroke, the "hospitalist," Dr King, told us my husband would have a complete recovery and be released in a few days.
That was incorrect. Eight months later, and after many months of therapy, my husband is still paralyzed on the right side. When I asked Dr. King why he told us my husband would recover in a few days, he said, "I've seen it happen."
My husband was at Bay Medical for ten days before being transferred to HealthSouth. He had a caseworker named "Dorcas" - and I have never encountered a person more rude and incompetent in my life. She really needs to retire because she is useless. Completely and utterly useless - with no idea how Medicare works.
Why does this woman even have a job? She insisted over and over again that my husband had to go to a VA hospital in Mobile and there was no way he was going to HealthSouth. He has Medicare. HealthSouth and I had to work around this horrible person to get my husband admitted. She should never be allowed to speak to humans because she treats people like animals.
Great medical facility!! Dr. Rebecca Hysong is one of the most compassionate individuals I have ever met!!! As long as I need medical attention, I will continue to use this facility!! #850STRONG
I want to thank the staff of Covenant Care. My sister passed away there today and we couldn't have asked for better people taking care of her. Thankyou Kelly for all you did for her. And thankyou to all the nurses and staff. We will never forget your kindness. Especially setting up a birthday party for her great granddaughter so she could be there. We love you all.