Bay Medical Center Sacred Heart Health System
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615 N BONITA AVE, PANAMA CITY, FL 32401 USA

Address

615 N BONITA AVE, PANAMA CITY, FL 32401 USA

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Phone

(850) 769-1511

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Consumer feedback about Bay Medical Center Sacred Heart Health System

Bay Medical Sacred Heart
Reviewed from Google

2.1 out of 5 stars

Cheryl Whitlow
Cheryl Whitlow

1 out of 5 stars

posted 3 weeks ago

I took my disabled husband to the ER a few months ago. Before we could even get through the doors, the guard that worked there,grabbed and tried to take his walking stick from him. My husband's walking stick is 7ft tall. (He's 6ft 4") That stick is his legs. He can't walk without it. The whole time we waited, for a few hours, guard was threatening us. I had my phone and was going to take a picture of him. He started yelling at me, saying that I couldn't take his picture, yelling across the room. He embarrassed us, everyone else was staring. He then came over to us,being loud and challenging. I guess he was trying to show that he ran the place. After all that, we waited for hours for them to get to him. He was taken back, and given a xray. After waiting some more, we were taken in a room,with the doors open, and told us his back was healed! AMAZING! He's had back surgery and has and still is in pain constantly. Then we were told that they wouldn't give him any drugs,(we never asked for anything). Was treated like scum. They didn't even know how to take the pressure off his spine, a procedure done to him in VA hospital in Chicago a few times. Care here is at best mediocre. The doctor and nurse didn't have a clue.
Very unprofessional. Will NEVER go back. So sad. I hate to think that this is the norm, how many others have had to endure this treatment, I'd be afraid to guess.

Joann Bulger
Joann Bulger

5 out of 5 stars

posted 2 weeks ago

I want to thank the staff of Covenant Care. My sister passed away there today and we couldn't have asked for better people taking care of her. Thankyou Kelly for all you did for her. And thankyou to all the nurses and staff. We will never forget your kindness. Especially setting up a birthday party for her great granddaughter so she could be there. We love you all.

James Patnaude
James Patnaude

1 out of 5 stars

posted 1 month ago

My uncle was taken in by emt to bay medical because they wouldn't take him to his hospital in the next county. Was left in the hallway in the emergency room for 5 hours. Was taken in for a heart condition. When I tried to find out any information on him. Was told they couldn't tell me because I was not a direct relative even though I have his power of attorney. Rude staff.. Worst doctors in the world.

Call me Ishmael
Call me Ishmael

1 out of 5 stars

posted 2 months ago

STAY AWAY!!! DO NOT GO TO THIS HOSPITAL!! I am a United States Army Veteran that was seen multiple times at this facility for a chronic medical issue. My medical is covered 100% by the VA but this hospital failed to bill my VA and instead submitted thousands of dollars to a collection agency and now my credit is being held hostage and making it impossible for me to use my VA benefits to buy a house.

VA will not pay a collection agency and has to be billed by the hospital but they failed to do any filing and when I contacted the hospital, they said they contract out their billing and I was connected to the company doing the billing. They said if VA won't pay the collection company I was screwed. So sorry.

This is NO WAY to treat a veteran or ANY other patient. Please do whatever you can to avoid being caught in this situation. I would suggest NEVER giving your social security number to a hospital. They can not deny you service nor can they legally require that you provide it or any other ID. This way you will not get taken advantage of. Very, very disappointed in how I was treated and how things were handled.

Kimberly Dickey
Kimberly Dickey

5 out of 5 stars

posted 1 month ago

Dr. England and Dr. Nunnery - and their staff have taken exceptional care of my dad. He has had many stays in the hospital, and I was always highly impressed with our level of care. We have "lived" on the 2nd floor, 3rd floor and 5th floor at different times. All were good experiences. Thank you.