Baylor Emergency Medical Center

Address

26791 HIGHWAY 380, AUBREY, TX 76227 USA

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Phone

(972) 347-2525
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Emergency service available

26791 HIGHWAY 380, AUBREY, TX 76227 USA

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Consumer feedback about Baylor Emergency Medical Center

Tanya Ross
Tanya Ross

1 out of 5 stars

posted 2 weeks ago

Sarah Walter i experienced the same. I drove myself to the er after having a migraine for more than 10 hours (not knowing it was a migraine because I've never dealt with anything this painful to the point of vomiting) when i arrived the front desk was helpful and they got me back in good timing, i received a cocktail mix of iv's and a ct scan to make sure i didn't have a brain hemorrhage. The doctor maybe was in the room 5 mins to evaluate me (not taking my concerns seriously) . Long story short i left with a migraine still as i type this review and a bunch of money out of pocket. I don't believe my concerns were taken seriously and i am still in pain not to mention my arm being bruised where the iv was inserted. If you can wait to see your physician i recommend it. I wish i would've read the reviews before going to this facility

Sarah Walter
Sarah Walter

1 out of 5 stars

posted 3 months ago

Yesterday i had a level 8 migraine and could barely talk and advocate for myself. I have previously been there before and have always been taken care of. I haven't been in almost 9 months and i regret going now. The front desk was great as usual and the guy who did my blood pressure was friendly and professional as always. Then the doctor came in, he introduced himself i think very abruptly as Tariq Malik, I was in so much pain i couldn't even do anything but nod my head yes or no. I usually get an iv migraine cocktail their when i go but he just said he was going to give me a shot of predisone and toradol? And said it would help with rebound. He never asked me any questions of what helps usually etc. So , long story short, 12 hours later, im still at a level 8 migraine, it never went away. I had to go to another hospital to get it taken care of and spend another 500$ copay. So basically baylor hospital was a waste of time thanks to the doctor on duty. Will never return there

Patti Harrison
Patti Harrison

1 out of 5 stars

posted 5 months ago

If there was such a thing as 0 stars I would give it that rating. I went to this ER due to hypertension and Cardiac Distress. I chose this facility because it was in my commercial insurance network. Due to my extreme cardiac needs I was taken back into the ER immediately. That is where I was assigned Dr. Alexander Gaidarski who IS NOT IN NETWORK. This facility has physicians that may or may not accept your insurance and they do not tell you who is in network and who isn’t. It should not be the patient’s responsibility to ask if the physician is in network when you are in an extreme EMERGENT situation! Do not go here unless you would like to ask everyone that comes in the room if they are in network. Not to mention this physician is rude, has no bedside manner and did not know how to treat my symptoms. He just wanted to keep doing testing so that he could charge more.

So I received the response written below from supposedly Baylor and of course the web address doesn’t work. So don’t be fooled by thinking that the hospital cares about your expressed concerns or your review.

Vanessa Bryant
Vanessa Bryant

5 out of 5 stars

posted 5 months ago

Great staff and facility. I've had to use this facility about 4 times over the last few years. Every time has been great service.

Eduardo Ibarra
Eduardo Ibarra

1 out of 5 stars

posted 3 months ago

My three year old son fractured his Clavicle and they had me waiting for more then 40 min in the waiting room! While he was crying/ screaming in pain ! I had to leave to a different ER because my son was falling asleep due to the pain. This is not right!

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