Baylor Emergency Medical Center
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Address

26791 HIGHWAY 380, AUBREY, TX 76227 USA

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Phone

(972) 347-2525

Emergency service available

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Consumer feedback about Baylor Emergency Medical Center

Tabitha Cannon
Tabitha Cannon

1 out of 5 stars

posted 5 months ago

I am In a lot of pain at I get here at 2:45pm and don’t get called back until 3:45pm. And than no one comes in the room until almost 4. Than they come in and do blood work and now still no one has been in the room again.. I have never had this experience at a hospital before!! Going to add more now... I am told to call back around 8-9 from the doctor and I call back at that time and than they tell me to call back around 10 I do so and they still say that my blood work results are still not in... I have never had the experience like I did at this place anywhere else I will never go back to that place again they are the worst place ever. And don’t know how to Communicate with each other. And for me they are not even worth the one star I gave them...

Melonie Frye
Melonie Frye

2 out of 5 stars

posted 3 weeks ago

This place is not for real emergencies. If you have a serious medical issue, please don't stop here. They will have to transfer you to an actual hospital, and then you're responsible for the $500 or more ambulance bill. Save yourself the hassle and extra fee, and go to Texas Health Presbyterian or Medical City in Denton or Baylor in McKinney. They can help with minor issues, but any urgent care can do the same for way less than what this place will charge.

Patti Harrison
Patti Harrison

1 out of 5 stars

posted 1 month ago

If there was such a thing as 0 stars I would give it that rating. I went to this ER due to hypertension and Cardiac Distress. I chose this facility because it was in my commercial insurance network. Due to my extreme cardiac needs I was taken back into the ER immediately. That is where I was assigned Dr. Alexander Gaidarski who IS NOT IN NETWORK. This facility has physicians that may or may not accept your insurance and they do not tell you who is in network and who isn’t. It should not be the patient’s responsibility to ask if the physician is in network when you are in an extreme EMERGENT situation! Do not go here unless you would like to ask everyone that comes in the room if they are in network. Not to mention this physician is rude, has no bedside manner and did not know how to treat my symptoms. He just wanted to keep doing testing so that he could charge more.

So I received the response written below from supposedly Baylor and of course the web address doesn’t work. So don’t be fooled by thinking that the hospital cares about your expressed concerns or your review.

Vanessa Bryant
Vanessa Bryant

5 out of 5 stars

posted 2 months ago

Great staff and facility. I've had to use this facility about 4 times over the last few years. Every time has been great service.

Donna Barnhill
Donna Barnhill

5 out of 5 stars

posted 9 months ago

I visited Baylor last night. I was very hesitant to go there after seeing some negative reviews. However I was very pleased with my visit. I signed in and before I sat down in the lobby, they were calling me back. I saw a nurse immediately and the Dr. immediately after the nurse. They were checking on me constantly and kept me very updated.

Everyone was so kind, patient, caring, and genuinely concerned about me and my comfort level. I will be back for any emergent needs and think this hospital is significantly better than the choices in Denton. Don't let the other reviews sway you; this was a great experience and I'd recommend them to all my loved ones.