Baylor Scott and White Medical Center Mckinney
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Address

5252 WEST UNIVERSITY DRIVE, MC KINNEY, TX 75071 USA

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Phone

(469) 742-2200

Emergency service available

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Consumer feedback about Baylor Scott and White Medical Center Mckinney

Brandy David
Brandy David

1 out of 5 stars

posted 2 weeks ago

My mother was in ICU for two weeks and they could not figure out what was wrong with her. We had asked several times if she needed to be transferred to a different hospital and were told by the doctor that they were talking to Baylor Dallas and we're doing the same thing that they would be doing. After speaking with her doctor we found out that he had not spoke with her doctor once said she had been there. The nurses she had in the ICU were very helpful and very kind and supportive except for one and they are the only reason I am giving a star at all. The nurse she had on the very last day actually screamed at her when she started having a hard time breathing so the last thing that she had spoken to her was a male nurse yelling at her. That honestly makes me nauseous! I also give the RT team 5 stars because they were amazing! The doctors however came across very arrogant like they knew how to take care of everything when in reality they were way over their head and she needed to be moved before she was. We push to have her transferred to Baylor Dallas and unfortunately she didn't make it long after she got there because she was so severely sick but the doctors at McKinney had already given up on her days before then. They should have moved her sooner to give her a fighting chance that they couldn't get past their ego to do that. We should have fought harder to have her moved sooner. We were actually told by one doctor when we suggested something that there was no way that could be what was wrong with her and he brushed us off like we were ignorant, that is exactly what is on her death certificate. I wouldn't wish this hospital on my worst enemy!

BECKY MCCLELLAN
BECKY MCCLELLAN

1 out of 5 stars

posted 1 month ago

They forcibly removed my daughter from the hospital after telling her they couldn’t find anything wrong. She begged them not to release her so they had a security guard pick her up out of bed and wheel her outside. She went to another hospital and was admitted into ICU with a condition that she is lucky she didn’t die from. Hopefully she pulls thru now that she is at a competent hospital.

Siotha Vest
Siotha Vest

3 out of 5 stars

posted 2 months ago

As beautiful as this facility is. It's not go to facility for the Dr's to support the acute care inpatients, that I believe a town with 150K residents should have. I've been sitting with another family for 2 days now and told the procedure she needs done is only here on certain days of the week. In May, I was admitted and discharged without the specialist needed to take care of my GI blockage. Some of the nursing staff is fabulous, and others no thank you.

Lisa Paek
Lisa Paek

5 out of 5 stars

posted 2 months ago

My husband just spent a week at Baylor Scott & White in McKinney. I can't say enough good things about our experience. He was admitted through emergency after cardiac arrest and from that moment on we experienced incredible professionalism and service. The doctors all spent a considerable amount of time visiting us, listening to.our concerns & questions, and the nurses in ICU and PCU are top notch! Thank you, thank you, thank you for keeping him alive!

JдсфЬ Another Bad Idea
JдсфЬ Another Bad Idea

5 out of 5 stars

posted 1 month ago

Great hospital good Doctors and friendly nurse's Staff is amazing. Verry nice facility I would definitely recommend this hospital to any body o need of health care Service.