Baylor Scott &Amp; White Medical Center Garland

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2300 MARIE CURIE DRIVE, GARLAND, TX 75042 USA

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2300 MARIE CURIE DRIVE, GARLAND, TX 75042 USA

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Consumer feedback about Baylor Scott &Amp; White Medical Center Garland

chloe
chloe

5 out of 5 stars

posted 1 week ago

Dr. Smith and her team are absolutely fantastic. I’ve been seeing her for several years and every time I come in for an appointment I feel so welcomed and comfortable with them. She’s easily the best doctor I’ve ever had, she makes sure to put a personal touch into her work and is incredibly knowledgeable and helps explain everything clearly. Would give 10 stars if I could.

Nancy Hedden
Nancy Hedden

5 out of 5 stars

posted 4 months ago

Dr Elko has been very caring and thorough. Her staff so far have been wonderful. I worked in the medical field for over 35 years and they get a thumbs up. Thank you

Austin Rios
Austin Rios

5 out of 5 stars

posted 2 months ago

Dr. Elko is a very respectful, compassionate and understanding physician. I’m so glad she’s managing my mother’s health.

W M
W M

1 out of 5 stars

posted 3 months ago

Don't bother making an appointment here, you will pay for it in the long run. This practice does not even deserve one star. Went in for a flu shot and received a bill for three times the amount of the shot I would have paid at Walgreens, CVS, etc. We had a regular appointment scheduled with the doctor, but then were told only the physician assistant was available to see us. We accepted as we were told the PA was an extension of the physician we normally see. When we got a bill from this office, our office visit was not covered because the PA was not in our network. When calling this office and billing office, no one would work with us on the bill. I tried to explain to them that we were under reasonable assumption that the PA would be covered by our insurance. How else are we suppose to know? Long story short, because the office wouldn't work with us there was nothing my insurance company could do either. I can't believe they run a business like this, blindsiding people with extra fees and bills who are just trying to stay healthy.

Rachel Johnson
Rachel Johnson

1 out of 5 stars

posted 4 months ago

If I could give zero stars, I would. Horrible experience, will never call you back and you will be treated like a number, not a person. They have an online portal for messaging, in case you can not reach your doctor by calling (which you will never be able to), but it will take days/weeks to get a response online.