Baylor Scott &Amp; White Medical Center Grapevine
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feedback about Baylor Scott &Amp; White Medical Center Grapevine
Delivered my first baby at Baylor Grapevine on 23rrd Jan 2019 and few words about the team at the hospital. They were excellent in handling the patients. The nurses at both L&D and postpartum care were amazing. They ensured that everything is smooth during labor and during postpartum until our discharge. So I would highly recommend Baylor Grapevine.
Took son to ER. He was seen right away, but the nurses he had upon admitting were none too friendly. Acted as if we were putting them out. Found out a short while later it was shift change time. Sorry for inconveniencing them...the physician, Dr. Northheim, wasn't any better. He did not examine my son or listen to his heart or chest, which is why we were there. They ran expensive tests and a CT scan to determine he had a mild case of pneumonia. Something that could have been determined by listening to his chest with a stethoscope. Dr. Northeim had one hanging around his neck...must be for looks only. Another medical staff came in to give him home instructions and she listened to his chest and said she could clearly hear the congestion and wheezing in his lungs...all without a CT scan. Are doctors now hands off? In addition, he acted perturbed that we had so many questions. He kept saying he'd already answered, but he had not. He skirted around our inquiries because he didn't have an answer. Instead of saying he didn't know, god forbid, he was abrupt and acted insulted. It was clear he just wanted us to leave. So tired of the condescending attitude of the medical community. The symptoms my son had were scary for a young person. His concerns were brushed aside. Medical history we tried to give was ignored. You know...because we have no clue about our own son's medical past. We had to wait for hours for the results from his labs and scan after being told it would be about 45 minutes. We've had similar experiences here before. Different patients, different doctors, same attitude. Don't expect anyone in the ER to know anything. They are there to treat the symptom(s) only...not try to find a cause.
I absolutely adore the staff at this hospital they are amazing and take such good care of their patients they are so attentive and it's not just one of them it's all of them and everyone there helps each other out making sure the patients are comfortable and feeling better I've been here twice and both times I was treated well and sent home with proper medications and diagnoses
Thanks to the whole team you guys are great
I am so grateful for the staff here at Baylor. I had gone previously to another hospital twice with no findings. I came here via emergency room and they immediately found several things and was admitted. They constantly had a team of staff looking after me, tests done, and along with any new findings a doctor for that specific thing was assigned. I was in the hospital for almost 2 weeks. I am iternally thankful because if I went back to the other hospital and not here, I know in my heart, I wouldn't be here today...so thank you to the wonderful staff here at Baylor hospital Grapevine.
Second visit to Baylor Scott & White. My husband needed to be seen and our first visit in the emergency room was just awful. We know that there were other patient's in need of more serious things that needed immediate attention but the overall experience was bad. Came back next day because we left after a long, long night. We explained the situation to the staff. My husband was taken care of and well informed this time. Everyone seemed to be professional, caring and did a fantastic job helping my husband. Thank you Baylor Scott & White. Thank you for taking care of my Husband.