First experience here for labs were amazing .
The nurses are very good but one of your doctors threatening me with having people commited ( witnessed by a social worker from the state of Texas mh department ) , a huge HIPAA breech and my wishes to refuse treatment were not only unethical ,they were patient abuse . Thank God the TDMH employee witness got me released and informed me the doctor abused my rights . Medical board and state are being informed .
Also the embarrassing remark the hospital employee made in response to a complaint helps prove the point the person was making . You have some seriously childish and abusive staff .
In response to the note from the owner . The link you provided does not work . The employees that answer at the hospital magically have no one in charge to forward you to but demand patient names . They don't know the creepy young doctor I want to report . I guess I need to ask the state employe that had to deal with him . A hospital with nobody in charge ?
Also making a complaint via phone results in the other line saying they can't hear and hanging up . You must understand you have someone reporting physical and psychological abuse but are giving out links that do not work . A phone number would suffice since Scott and White doesn't have employees that want to listen .
Also the employee at the Llano hospital REFUSED to give me any contact number with Scott and White outside of Llano .