Woke up with a throat so swollen that my speech was impacted...this location got me in same day. Dr. Patel was thorough and setup a steroid shot right away...both he and the nurse were surprised the Stepp test was negative so they sent off the sample to check for other things...before I left, extra caution was displayed in getting a soft tissue xray as a precaution given things were so swollen and red. The nurse also was very knowledgable and the receptionist and xray tech were very friendly. I'm not sure why this place has such a low rating...maybe things have improved from the past given the docs are new here. 5 stars.
Update: Test for Strepp C came back positive...the alternative Strepps take around 2 days to grow/test...this means it is now Saturday. No phone numbers exist fior any Scott & White clinic and the appointments line basically said I may have to wait 48 hrs. to get the only thing prescribed for Strepp: Penecillin or some derivative. Keep in mind treatment has already been deleayed 2 days. I had to drive to the nearest clinic open on Sat. just to get the most obvious prescription. This is a broken system--not the fault of this clinic--the fault of the owners of the network...I did not appreciate being told by the doc that only imperative results were moved on...treatment for Strepp was imperative for me. I'll delete a star for the system--one emulated everywhere in the U.S. but not anywhere else in the free world.