Baylor Scott &Amp; White Medical Center- Waxahachie
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feedback about Baylor Scott &Amp; White Medical Center- Waxahachie
Did not take long to get in but all staff, other than admin who updated records, were rude. You ask a question and they react in a coarse and unfriendly way. It was my daughter being admitted but not one person addressed me or even acknowledged I was there. No eye contact or communication with me. Understand hospitals are not necessarily fun places but staff can help ease stress and anxiety of hospital visit by being courteous and friendly to patient and family.
My husband and I arrived today due to my husband's shortness of breath. We were immediately impressed by their professionalism and performance. Doctor walked in introduced himself and shook our hands. The whole staff was courteous and helpful from the moment we walked in.
We just took my brother in law to the
ER at waxahachie where when we pulled up there were 2 nurses at the door with a wheelchair. My brother in law is there with a work related back injury to the extent that he can't move. We had him laying down in the truck to get him there. The nurses had their back to us and I "tapped" the horn (not honked) to try to get their attention, that led to a lecture from the nurses. At that point they would not help get him into the wheelchair at all. Her words were "if you can't get him into the wheelchair we can't help you." I am a senior citizen with a bad heart condition and can't lift him and the other person with us is his 82 year old mother. They would not help on single bit. He is still sitting in the waiting room hours later and told it will be at least another couple hours til he even gets seen. If you have a problem, don't go there!!!!!!!!! They do not care regardless of what their commercials say.
I have had an amazing experience here since this place opened. great staff. great communication!
I went to Baylor, Scott and White waxahachie for a knee procedure. I was very impressed with how efficient this hospital is ran. They have plenty of staff and volunteers to help you. I never had to wait long for anything or wonder what was happening. They're staff communicates with you about everything and cares if you understand. They are so polite and friendly. The hospital is clean and nice.