Baylor University Medical Center

I went to the ER with a friend. The room they put us in was not clean. Next, as the nurse was taking her blood pressure she explained that she normally has high blood pressure. He told her she should get on blood pressure medication. She is 25 years old and he wants her on medication. First, it’s out of the nurses scope of practice to tell a patient that. Second, that is fixing the symptoms instead of treating the cause. Nurses like him contribute to the opioid crisis.

We visited while a family member had surgery in BUMC-Roberts. It's difficult to express how very impressive are this hospital and its staff. They go above and beyond, as people and a team truly called to their places. On the purely practical level, the hospital signage is excellent, the cafeterias (especially Truitt) are very good (not only in terms of nutrition but also of taste) and waiting areas are comfortable. If I had to choose a hospital to be in, this would be it, hands down.

Excellent facility. Staff very friendly and helpful. It is easy to get lost in this huge facility but most everyone can help you find your way. Truett dining hall has a variety of fare to meet most any palate. They close at 6:30 or so but a different dining hall is open and stays open until 1:30am. Reduced food service on weekends.

Not horrible service but could definitely be better. None of the nurses really came in to check on my son after my he came in after being hit by a car. They didn’t ask how much pain he was in or offered pain meds. They were very polite and professional and the techs were nice and professional. They provided decent care but could improve in some areas such as overall patient care and just checking on the patients versus sitting around. Jordan Bailey was very attentive and thorough. The original X-ray tech, an older lady could have been more thorough but maybe that’s all she was told to do. Not the worst service but not the best either.

This is probably my favorite hospitals. I've only been through the ER a few times. I've never been admitted to the hospital. The ER is ran very efficient and the staff had always been friendly and helpful. Also, you get free Folgers coffee...can't beat that!