Baystate Franklin Medical Center

Address

164 HIGH STREET, GREENFIELD, MA 1301 USA

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Phone

(413) 773-0211
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Emergency service available

164 HIGH STREET, GREENFIELD, MA 1301 USA

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Consumer feedback about Baystate Franklin Medical Center

Bufzookie
Bufzookie

1 out of 5 stars

posted 1 week ago

I’ve been ill for sometime with bronchitis, and had terrible swelling of my throat and tongue. I had not slept and I had a bad headache. Dr took very little time to figure out what my needs were. Gave me a steroid that I possibly had an allergic reaction too. My x Ray was done 45 minutes after I took the steroid so of course it showed no inflammation! Then I proceeded to have a simple partial seizure. They left my room while I was going through it. Dr treated me like I could just get over it by breathing! Yes you can seize and be aware. I would think an ER dr would know this. I was scared and alone. I proceeded to throw up a few times. My RN was terrible and acted like I was a burden as he took my bucket away. Then I ended up with a new RN when the one I started with was still there helping other patients. Guess he didn’t want to deal with me. Dr sent me home still throwing up all the way home and for several more hours. Absolutely awful treatment. I was just a number. Know your rights before you go there.

Thomas Rooney
Thomas Rooney

3 out of 5 stars

posted 1 month ago

We've gone to this hospital for years! It's had many changes and facelifts! A beautiful brand new surgical wing! I went there once so far and the receptionist was very friendly and informative! The cafeteria is pretty good! Not bad for hospital food! The emergency room is all new! Although the seating area is kinda uncomfortable and small! Sometimes the wait is atrocious and agonizing! The people working there are very good at what they do and sometimes get a bad rap!

Marilyn Pelis
Marilyn Pelis

3 out of 5 stars

posted 3 months ago

My experience with the ER last week was fine except for two issues. I was issued a "risk of fall" arm band. I was escorted to a rest room and then left to go back to my room by myself. I also had to wash my hands with COLD water. It is no wonder hospitals make the news, about people getting sicker in the hospital. I will say most of the staff was attentive and thorough.

Tom Lively
Tom Lively

1 out of 5 stars

posted 1 month ago

Only go if your dying if you can go somewhere else go. Franklin medical center after merging with Baystate has gone totally down hill. Good luck if you go there

Soulmate Until death
Soulmate Until death

1 out of 5 stars

posted 3 weeks ago

The post that I had written earlier was about the security guard he told me to leave not the ladder incident for your information geniuses thanks for giving me another year stay away order anyone with any brains would not give another person in order to stay away that will keep them talking about the place for another year when they don't want them to talk about the place to begin with FYI