Baystate Franklin Medical Center
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feedback about Baystate Franklin Medical Center
After some jerks dog decided to use my hand to chew on, I ended up at Franklin for x rays, stitches ,shots, and the works. All the women from the front desk, to the doc, the nurses and the hand surgeon really, really did a beautiful job taking care of me. I was an emotional wreck and these women handled me well. Good job ladies. But hope not to see you again soon.
I couldn't have had a better experience with all of the clinical staff I interacted with. I had to go to the Emergency Dept. and ended up needing to get scheduled for general surgery. Honestly, every step was pretty seamless and every physician, practitioner and nursing staff I interacted with were excellent, and willing to answer all of my questions no matter how anxiety-driven I was at the time.
Generally I like this hospital. The few times I have been to the ER have been alright. I was hit by a car while riding a bicycle a couple years ago and I feel like they could have handled my injuries a little better. It felt like I was rushed back on to my feet. Aside from that poor experience I will still return to this hospital whenever I need to. It's also unfortunate that the staff needs to keep going on strike. They really do care about the people who are injured or sick. They really do need more staff. But don't let this discourage you from going to this hospital. The staff absolutely will do there very best.
My experience with emergency room has caused great deal of anguish..the doctor on staff has lack of understanding and has no ability to listen to a patient who is experiencing very uncomfortable physical symptoms that should be more looked into than ignored that are associated with Lyme disease and not have the patient feel judged and looked down on and made to feel unimportant same with front desk personnel should not look down their noses and being ignorant and living in denial that there are physical symptoms that are extremely uncomfortable that are triggered by the environment and the internet electromagnetic impulses..I thought medical people wants to learn more about someone health and find a cure..I guess I was wrong to believe in that I no longer believe in Baystate Franklin Medical
Very nice stay. It was a good place to relax and work on my problems.