Baystate Wing Hospital and Medical Centers
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feedback about Baystate Wing Hospital and Medical Centers
Went here for a doctor appointment and they had cancelled the appointment without our knowledge. Fast-forward 3 days later for the appointment that we had rescheduled and we've been waiting 1 and 1/2 hours to see the doctor. Nurses and other staff were friendly but that doesn't negate the incredibly long wait. Still waiting and they just tried to reschedule AGAIN. If I could give 0 stars I would but that's not an option. I DO NOT RECOMMEND WING HOSPITAL IN PALMER.
Edit: 2 and 1/2 hrs now and still counting!!!
I was seen in the early morning hours this past Sunday. The staff from reception to the nurses and the doctors were exceptional!! All of the staff showed extensive knowledge, and were kind and compassionate. It was busy but they made me felt like I was important the entire time! I will go back again if the need arises. Thank you all for taking such good care of me in my time of illness.
Prepare to wait for multiple hours even though rooms may be open. Please go somewhere else if care is urgent
Avoid this place at all costs. Go to a local Vet and start barking and you will get much better care. I was taken by ambulance there - back went out to the point I was essentially paralyzed and, by far, the worst pain I've ever had X10. They gave me 2 shots and discharged me instantly WITHOUT even seeing a doctor. No physical exam, no x-rays, CT, MRI - NOTHING. Absolutely disgusting that they say they have an Emergency Room - place should be closed down.
The Medical Center in Baystate Wing have several great Departments. Some of the staff are not as good as Baystate Mary Lane or Baystate Health Tolosky Center - Springfield. But it is the best place to go if I need a closer Hospital. I did say to Life Alert that I prefer to go to Baystate Mary Lane. But if I need to go to the hospital it definitely will be Baystate Wing Hospital.