Beaumont Hospital – Trenton

Have had a massive migraine for five days , first migraine ever Hopefully the last. Came in the ER yesterday they took such great care of me hook me up to an IV with meds in it the migraine was gone within a hour. Everyone there was so nice I will never go anywhere else

The worst hospital I’ve EVER seen by far. I’ve been to this place 4 times and every time, I think to myself “maybe they’re better now”. Each time was a complete nightmare. One time, I went there for stitches and waited 6 hours!!! The last time I was there, my son had broken his leg completely. I got there at 2 PM and it took them until 11 PM just to get an X-Ray done. Then, the doctor tells me he can’t do anything for him there and they are sending him to CS Mott Ann Arbor. That was AFTER I had already requested they transfer him somewhere else several times. I was furious! I could not believe the level of incompetence. This hospital will NEVER be able to regain their reputation with me. Never again.....if I’m hurt and someone says “take him to Southshore”, either take me somewhere else or please just let me die. Yes, it’s THAT BAD!

I would not recommend this place to anyone! You can anticipate sitting in the er for at least 4 to 5 hours before anything is done. If you are having pain, you will continue to suffer. I went in for a broken ankle, proven to be broken by the exray they did, and they refused to give me anything for pain. I was told to take an ibuprofen when I get home!

Bonnie Jones, the benefits advisor at Beaumont Trenton is really an outstanding employee and very helpful person. I needed help with the financial planning and assistance of my ER visit and she helped me tremendously.

I work till 4:30pm most days & I am not able to call in regards to my account till shortly before 5pm. The billing department seems to always close well before their scheduled time. They have closed at least 5 to 10 minutes early on the three different occasions I’ve tried calling during their business hours. It’s so frustrating & completely unexceptionable!! I understand no one wants to take a call minutes before they leave for the day. But it’s their job to honor all calls till 5pm, no exceptions!