Beaumont Hospital, Troy
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feedback about Beaumont Hospital, Troy
Covered parking is available for free on the south side. There is a covered walkway that takes you directly to the hospital from the second level. Once you pass Starbucks on the left the general information desk is there on the left side. There is ample sitting room in all the areas. The staff is very professional as expected.
It's a nice hospital. I'm here for a Dr appointment and everything has been fine. The parking can be sketchy. The parking garage is cramped & kinda confusing. But they have a nice pharmacy, a gift shop, & a Starbucks, so that's cool. Also have motorized chairs at the entrance I came in & people are friendly. It's always clean when I come here too. Haven't had any recent experience in the ER. 🙏 That continues
I do not recommend this hospital to anyone! They do not want to treat you if you have multiple issues and the communication with the family is absolutely disgraceful. They want to get your loved ones out the door while doing nothing!
My family had two patients in the hospital over the past two weeks. Both patients' intake was quick and effortless and all of the staff have been friendly and extremely gracious.
My complaint comes with the wait times. Day after day, my grandmother had to wait hours for tests to be done and my father was given the okay to leave yesterday afternoon and we're still waiting on the doctor to actually sign him out even though it's after noon the next day. Honestly, we don't mind waiting--we understand all patients need specific care, but there needs to be communication regarding these wait times. If we're told the doctor will be attending within the hour and that doesn't happen, we need to know why. What exactly are we waiting on? Do we need to make a reservation at a hotel for the night? Do I need to take more time off work?
Incredibly long wait times affect more than just the staff and patients--it affects their loved ones and the plans made to get these people home. I flew in from out of state to help my mother drive home to North Dakota since my father can't drive in his condition. It's a 2-3 day journey when you have to stop every 2 hours to prevent blood clots and administer infusions.
Please, please look into these inefficiencies, or at the very least, start encouraging more transparent communication among staff and to patients.
This place is excellent. I ended up needing my appendix out after having gone two days without treatment. By the time I came to Beaumont, I was in shock. I came to the emergency room very frightened. I was seen in less than ten minutes. Every single person from admitting , to the nurses and the doctors themselves were excellent! I have told many people about how wonderful this hospital is and recommended Beaumont Troy several times!
I wanted to update my review because I had my daughter via csection on October 17 and hands down still the best all around care I have ever received !