Took my granddaughter to the ER. Nurse Kelli was super awesome. Nurse practitioner Leigh was absolutely wonderful and caring and respiratory therapist Linsey was super awesome as well! All were very attentive and sympathetic. I very much appreciate all 3 of these ladies are the care each one of them gave to my daughter and granddaughter.
The only problem was that it was absolutely unbearably HOT in the ER. Don’t they know that heat spreads germs!!!! The heat is the only reason I rated it 3 stars. Otherwise it would have been a 5 for this visit.

Good nurses,docters take forever.My main gripe is the security,bunch of young punks just looking for someone to get on to! It was raining, i got under an awning with my two small kids to finish a cig .They ran us back into the rain. I set and watched the staff stand under the same awning and smoke ,but nothing was said. Its your job though,right?

Thanks to all the drug addicts in WV the hospital couldn’t give me pain meds for my degenerative disk disease. I got sent home with a condition of stable on my report. I left there crying in pain and couldn’t even walk. I had to be taken out in a wheelchair. The doctor told me to follow up with my Primary Care and when I told her that she was on vacation for 2 weeks the doctor said, “Oh well, I can’t help that.”

I honestly do not understand how this place is still open. They didn't give any after care instructions after leaving the emergency room, gave me a referral to a doctor that left Beckley of a year ago so when I called to ask for another doctor to follow up with the lady in the phone was extremely rude and kept interrupting me to ask if I wanted the other doctors phone number. The only way they would refer me to another doctor was if I come in so they could charge $ thousands of dollars for nothing, again. I was embarrassed for the people that work in this hospital. I just went to Raleigh General and they took good care of me. Don't waste your time with this place it was absolutely useless. I wouldn't take my dog there for a stomach ache.

Sitting here for an hour with asthma and still waiting. No wonder they have bad reviews