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feedback about Beebe Medical Center
I had my first ever experience with Beebe Hospital. It certainly was not my hospital of choice for major surgery due to past experiences with family members. However, my surgeon is affiliated with this hospital and I had the utmost confidence and respect for him. I must say that I was extremely pleased with the whole experience, from OP registration, to pre-op care and post-op care. My surgeon, anesthesiologist and assistants were great and explained everything while I was still awake. The post-op care I received was the best I’ve ever had. The nurses and assistants were so professional and caring; I couldn’t have hoped for better. The therapist, housekeeping, and nutrition staff were all great too. So I now have renewed faith in Beebe hospital and especially their orthopaedic unit.
Honest to goodness better than I ever expected. My wife and I had our first child here a few years back and the staff was absolutely PHENOMENAL! Big thanks to every nurse who helped us through our stay.
My review is in reference to Beebe's patient portal system. Terrible. My Beebe doctors use a portal that is different from the one used by the Beebe hospital (different accounts are required for each). Results of labs or diagnostic tests done at a Beebe facility never make it to my portal, even though I request that they be shared. So, I then have to "manually" (telephone calls, emails) track them down and have them faxed. The idea is a good one, but no thought or provision was made to integrate all of the data. This is ALL Beebe data people! I also find the "messaging" feature available on the portals is of little use, as the staff rarely respond in a timely manner -- weeks sometimes. If you can't make it all work, or don't use it as intended, then pull the plug until you can get it right and make it a useful tool for patients. It's 2019!!
I got to the Er around 6:30 pm and at 9:12 pm I’m still sitting in waiting area waiting to be seen. This has truly been a bad experience especially with my pain and running a high fever. I watched a couple with a baby leave because they had not been called back either.
My son in law recently had a triple bypass at Beebe. Dr. Wehberg and his team were amazing. From pre-op to post-op everyone was kind and professional. The nurses, dietary, rehab, respiratory, EVS, volunteers etc made a challenging stay a positive experience for my son in law and family. We highly recommend Beebe.