Bergen Regional Medical Center

Address

230 EAST RIDGEWOOD AVE, PARAMUS, NJ 7652 USA

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Phone

(201) 967-4000
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230 EAST RIDGEWOOD AVE, PARAMUS, NJ 7652 USA

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Consumer feedback about Bergen Regional Medical Center

Laura Witzal
Laura Witzal

1 out of 5 stars

posted 2 weeks ago

my son was admitted after suicide attempt. The er was a very cold place. His blood pressure was dangerously low and I had to tell the ER Doc to start IV fluids. Being a nurse, I watched not one blood pressure taken, and my son's wasn't taken until he was "medically cleared". At that time it was 72/25. I was in complete shock, thinking someone monitored the blood pressure. I had to confront the ER doc who informed me they treat symptoms not numbers. He is in BH unit now so I am going to hold my judgement in that department until I see more of whats going on. Please whenever you go to the hospital, take someone with you who knows what they are talking about. It may save your life.

d b
d b

3 out of 5 stars

posted 7 months ago

I’ve been to the detox here 3 times. The detox is not the nicest by any means but they medicate you and there isn’t much expected of you as far as going to groups and stuff. I went to the 21 day rehab twice and it really helped me. I first went in 2010 and I was a broken man so things like food and accommodations weren’t first on my mind. I needed to be somewhere where I could just focus on my addiction. The counselors running the groups were great in 2010 and the nurses and other staff were all great. I relapsed and ended up back in 2014. The program was still the same but the staff had changed. The staff was still good. This is a very no frills rehab and you will sit in a room all day for groups. Rec time is good and it breaks up the day a little. The food isn’t great but it’s only for 21 days. The fact that a charity care facility like this even exists is a blessing.

Karla Smith-Regula
Karla Smith-Regula

3 out of 5 stars

posted 3 weeks ago

I gave a 3 star because I have never been here but my wife is scheduled for her intake 7 am this Thursday 2/28... I will say though that the ungrateful patients posting these bad reviews have SO much nerve. Considering that this place is state funded and you get 3 meals a day and a bed to sleep in under medical surveillance all the while being medicated is pretty sweet compared to how many unfortunate ppl dont have access to those luxuries.... I have the highest hopes for my wifes experience with detox and the doctors and nurses at New Bridge... Take good care of the love of my life, please...

John Murray
John Murray

5 out of 5 stars

posted 2 weeks ago

First off, if youre one of the people posting reviews here with the intention of discouraging others from going to this hospital you need to stop that right now. If you're point is that you think people should seek help somewhere other than Bergen Regional then you should state that clearly. If a person does not have health insurance and they can not afford to pay for rehabilitation themselves then usually the only option available to them is to go to BRMC for treatment. We've watched as the opioid epidemic has shattered countless lives amd ripped apart so many families. For many people struggling with addiction BRMC is their only hope. For so many people to write reviews telling others not to go because they felt someone had been rude to them or because they believed the wait was to long are absolutely ridiculous complaints. The one thing that everyone who wrote a review has in common is that they were all alive to be able to write it. To suggest someone shouldn't go to a place that could save their life because of some trivial, petty experience is extremely dangerous. If you want better service at a nicer place than go get it. I know if the hospital hadn't footed the bill for all these unhappy people then detox would've been over $20,000 and the 21 day program would've cost them around 60,000. People die every single day while waiting and trying to get in to that hospital. But these people got in and where told they didn't have to pay one cent of the nearly 100,000 bill not only that but when they approve you for charity care they approve you for an entire year. So outpatient, aftercare, meds, additional detoxs if needed are already covered. You leave and the offer you an iop program 3 days a week for a couple hours or if you need still more intensive program they have a full day program that you can start the next day. They give you a bag of your meds and a paid bus pass to get you where you need to go. Who cares about all that though after all the one nurses wasn't up to your lofty professional standards and dare I say she was even rude. Of course you should tell people what a terrible place it was and let them know all you got was an attitude. Forget the 100,000 and the chance at a new life it isn't worth having to deal with someone that wasn't very nice to you. I doubt it's because you're detoxing and your extremely irritable and overly emotional. I mean sure that nurse probably is severally underpaid and overworked plus she gets yelled at and cursed out half a dozen or so times a day. That doesn't mean she can't be a little more professional when the guy in detox who is simultaneously crapping his pants while nodding in and out of consciousness is standing in front of her trying to make her understand that they screwed up his med order and she needs to increase his dosage.

Marjorie Duvalsaint
Marjorie Duvalsaint

5 out of 5 stars

posted 6 months ago

I had to come back and edit my prior review. First let me just state facts, the 2x I brought my sister to be admitted, it took HOURS! Additional facts: the hospital was extremely busy...
My sister is currently at this facility and I am beyond grateful for all of the staff members graciousness! From the security, to the nurses and especially the doctors. She is getting the care she needs and we look forward to her coming home and thriving! It was worth the wait. Thank you New Bridge Medical Center for all you do!!!

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