Bertrand Chaffee Hospital
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Address

224 EAST MAIN STREET, SPRINGVILLE, NY 14141 USA

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Phone

(716) 592-2871

Emergency service available

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Consumer feedback about Bertrand Chaffee Hospital

Bertrand Chaffee Hospital
Reviewed from Google

2.6 out of 5 stars

Lori Hudzinski
Lori Hudzinski

5 out of 5 stars

posted 1 month ago

It saddens me to read such nasty, biased, negative opinions on this page. This facility has worked hard and long to maintain viability and remain open in an environment that is not supportive of community hospitals. We work hard to treat every patient with compassion and to the best of our ability. Yes, there is room for improvement, but it is an ongoing process. If someone comes to the ER to be seen, they are provided with: a nurse triaging and evaluating at arrival, a screening medical exam by a physician or midlevel, appropriate testing to their situation, diagnosis made, and are treated as fits their medical condition. All this takes time and an educated decision making process. Specific issues and complaints, as well as a 'job well done,' are addressed on an individual basis by the administrator.

Bobbi Vondell
Bobbi Vondell

1 out of 5 stars

posted 5 months ago

This place is absolutely disgusting. It is so dirty. I cant believe a hospital or primary care center would look this dirty. The desk help at the primary center are rude and dismissive. You would be lucky if you actually got a phone call back if you called for anything...even to make a payment on your bill. Why make appointments if you have to wait over an hour to be seen anyways. I sat with my mother in this filth for over an hour in a 78° lobby with people who were sick...way to keep it HOT and let germs spread. Way to make your money...by keeping people sick. Im seriously thinking of reporting to health department on the cleanliness alone.

Sandra Long
Sandra Long

5 out of 5 stars

posted 2 months ago

Have no complaints, was treated appropriately and everyone was very respectful.

Katie Winford
Katie Winford

1 out of 5 stars

posted 5 months ago

This place is a joke. I’d give them no stars. If you can wait, I’d go to Warsaw, Olean or Buffalo.

Mark Currie
Mark Currie

1 out of 5 stars

posted 5 months ago

You're better off going to the suburbs to Urgent Care.