Bertrand Chaffee Hospital
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feedback about Bertrand Chaffee Hospital
Over the years ( 20 +) I have been to the E.R here multiple times for multiple reasons. Have also been to the E.R with relatives several times. I've never had a problem with admission thru discharge. Glad they are close to home.
do not use this hospital for out services. went in for just a xray they charge co-pay for xray and to read a xray. that is insane and the accounting department says everyone does it. not true. never will i visit them for any service nor recommend them for anything. would never even take my dog there.
I would give this place zero stars if I could. Not only was the staff rude and disrespectful but no one knows what they are doing there. I had gone in seeking treatment and I was absolutly disgusted. Not only did they have to stick me 6 times just to get and iv in me but the staff was super aggravated and annoyed with me because I had thrown up. It was a huge burden to them that they had to clean it up. Also I was resting with my eyes closed and the staff must have thought I was sleeping , they were speaking about my issues in the middle of the hospital and were degrading me in so many ways. Also I had been admitted to the hospital with no shoes or phone. I had called to get a ride when I was discharged and no one was answering. So they threw me out in the waiting room with nothing to drink and a saltine cracker. I fell asleep in the waiting room and woke up to a man name john screaming in my face telling me I had to leave and that it's not a homeless shelter and i need to figure it out myself.i told him I would have to walk to my friends about 7 or 8 miles away, and he said fine see ya and one of the head nurses was backing him up and kept yelling I had to leave now. This hospital as a whole should be ashamed of themselves. I did not want to be in that hospital anymore then they wanted to be, but I am a patient and I need care and I have the right to receive adequate care regardless. Shame on all of you and I will let everyone know (they probably know anyway) that this hospital is an absolute joke and to not receive care from here ever! Hope you guys get your act together because I am a med school student and I'm pretty sure if the health department went in there right now, you guys would be shut down on the spot. 😡
It saddens me to read such nasty, biased, negative opinions on this page. This facility has worked hard and long to maintain viability and remain open in an environment that is not supportive of community hospitals. We work hard to treat every patient with compassion and to the best of our ability. Yes, there is room for improvement, but it is an ongoing process. If someone comes to the ER to be seen, they are provided with: a nurse triaging and evaluating at arrival, a screening medical exam by a physician or midlevel, appropriate testing to their situation, diagnosis made, and are treated as fits their medical condition. All this takes time and an educated decision making process. Specific issues and complaints, as well as a 'job well done,' are addressed on an individual basis by the administrator.
Have no complaints, was treated appropriately and everyone was very respectful.