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feedback about Bethesda North
I was admitted to Bethesda North back in 2010 —I think it was 2010–for internal MRSA staph infection and C-diff. I was quarantined in a room for infectious diseases. I’d have to say the level of care I received was exceptional. I see a lot of negative comments on here, but I think people are more likely to post and complain about a bad experience, and good experiences go unrecognized. My experience with them in 2010 has been 8-9 years ago. Not sure if their service has changed since then.
I had a horrible experience here last December when I gave birth. First of all when I was laboring at home for over half a day they told me I wasn’t allowed to come yet when I felt ready. Second of all, when I went to the L&D floor, I was asked a million different questions that they had already asked me multiple times before when I had came there throughout my pregnancy. Also, when they were trying to find a vein to stick the needle in me while I was laboring, they had to get FIVE different nurses to find one and stuck me TEN times!!! They allowed people to just walk into my delivery room and recovery room without asking me if these people were allowed in. I was also billed for my entire stay when I had given them my insurance info multiple times (which was finally fixed months later). And I was given the tiniest recovery room in the world. Not to mention, when I was giving birth I told them I was ready to push and they had the audacity to tell me I wasn’t and that I needed to wait another hour and a half for my doctor to get there to deliver my son. 5 mins after being told that I started pushing ON MY OWN and yelled for them to get someone in there to deliver my baby. They didn’t listen to or respect my wishes in the slightest and completely evade your privacy and allow anyone (who doesn’t even work there) to come into your room. They were incredibly unhelpful with my newborn son, and from other women’s experiences I heard completely different stories, for example, others had big, nice recovery rooms, they were ASKED before people were allowed into their rooms, and there newborns were bathed in front of them. I didn’t get any of that. They also lost my son’s birth certificate in the mail and would not send me another. Please avoid this place at all costs. They’re awful and need to be shut down. I’d sue if I could.
I am a former native of Cincinnati. We were in town for Christmas when I had a gall bladder attack at 7am the day after Christmas. My husband took me to Bethesda North's ER. They were wonderful. Dr. Ryan Matley was on duty that morning. He immediately ran tests, drew blood and gave me something for the wrenching pain I was in. In no time they had narrowed down the cause and had Surgeons in my cubical. EVERYONE was caring and concerned. By the next afternoon I was in the operating room.
The day and night nursing staff on the 5T3 floor was super as was the pre-op and recovery room. My Surgeon Dr. Kakar, was focused, confident, kind and listened to every word when I spoke to him. His bedside manner was refreshing. This is the same ER that saved my daughter-in-law's life 6 years ago. Thank You for being there in our times of need.
Have had concerns in past but ER visit yesterday really upsets me. First, the Bed my husband was placed on had dried up blood on it!!! This morning at home I found they didn't even change the dressing after they peeled it back to look at incision. They just stuck it back On! It was barely attached this morning. I understand mistakes happen but this is ridiculous!
The staff was very rude. I went to their urgent care yesterday and the sent me to this hospital. As soon as I got there I was put in a wheelchair and waited to get a room. I arrived at 7pm yesterday and didn't get a room until 8:30. Doctor Jeffrey acted like he was ready to go when he first came in. He gave me pain medication. Plus, he didn't even read my chart because he didn't have any knowledge at all of what was going on. Instead of talking to nurses in the hallway, you should pay more attention to patients. When it came to my payment that was the only thing they took seriously. This is absolutely the worst hospital i've ever been to. Not to mention this is not my first horrible experience with this hospital. I do not recommend at all.