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feedback about Bethesda North
The staff was very rude. I went to their urgent care yesterday and the sent me to this hospital. As soon as I got there I was put in a wheelchair and waited to get a room. I arrived at 7pm yesterday and didn't get a room until 8:30. Doctor Jeffrey acted like he was ready to go when he first came in. He gave me pain medication. Plus, he didn't even read my chart because he didn't have any knowledge at all of what was going on. Instead of talking to nurses in the hallway, you should pay more attention to patients. When it came to my payment that was the only thing they took seriously. This is absolutely the worst hospital i've ever been to. Not to mention this is not my first horrible experience with this hospital. I do not recommend at all.
Easily the worst hospital in the city. They could care less about giving good patient care. All they care about is when they mess up they are able to sweet talk you into not giving them a negative review on the survey you get (press-ganey)
Here is an idea. Take good care of your patient and you will get good reviews. Until you start to do that you will continue to be a mediocre hospital no matter how many consultants you bring in to help you.
I would not recommend this hospital emergency room to anyone. They sent us to another hospital when we got there. They then sent us a bill for 500$ for services they never performed. We then called the customer service department and they said they look into the case and call back. They then didn't call. We have been through this process with their costumer service department 3 more times with no results.
First time here in years our triage nurse Sam was terribly rude- cut us off without letting us finish- there are plenty of other nurses who are compassionate and caring and need a job!!! Dr. McDonald has been very informative
Overall it’s not bad, but in some departments specially lab management, Thoroughly inspection must be done, as hospital may not exist by witty words rather than wise actions.