Bethesda North

I had my first experience with this facility hospital side today. I give The ER a "1". The waiting room was packed all day, long waits, and doctors backed up. Admission... shortage of beds. I was told that I had to wait 8 hours for a team meeting to determine whether or not my Dad would be staying in the ER overnight AND told this has been an issue for months. She tried to say that this was a city issue, which I know is a lie. My family is in the Mercy network and the ER and hospital care is fantastic. They also need to take note on cleanliness from Mercy. Another shocker, they feed him food off diet for a diabetic. Cookies, what?!? Upstairs is in need of a rehab. Instead of patient intercoms, they use bells. No waste bins for hazardous materials. I couldn't believe this!

Just so disappointed with lack of compassionate care, lack of respect for my privacy in ER. Multiple times the curtain was not closed and door open while handling sensitive issues. My pain was not taken seriously, I was given a topical pain reliever than is less than half the strength I was already using OTC. This has been my go-to emergency room but I think this was last time.

During the labor, when we got to the North Bethesda hospital, there was a line of pregnant women and I had 4 in front of me, waiting in the lobby and the hospital had no available rooms for us, without ETA. It was terrible. Front desk was rude. Was sitting with contractions in a lobby for several hrs, crying and very scared. No one was available to check on me, even though I have an excellent insurance through my employer. Delivered the same night. Do not recommend to anyone North Bethesda for delivery

We did not plan on using this hospital when we moved to Kentucky. My wife was pregnant with twins and when we found a doctor that would take her, they informed us they only used Bethesda North. We are so thankful that this is where we were! Our boys were in the NICU for about two weeks and the level of care was exceptional. The food was very good for a hospital as well. Thank you, Bethesda North!

I am pregnant and was stung by a bee and am allergic. In the past I have had my throat close up and was asked by my OB to go in if I was stung during the pregnancy. I was in the hospital for less than two hours and I have visited multiple hospitals because of this same issue and have never received a charge that was this high. It was three times what other hospitals have charged me for the same thing. I tried to talk to their customer care on the phone, and she was incredibly rude. I will avoid tri health at all costs, there are a lot of good hospitals in Cincinnati and I will not be going back here or delivering my son here. FYI - They commented on my review and I emailed them and never heard back from their team to make things right.