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feedback about Bethesda North
I had my first experience with this facility hospital side today. I give The ER a "1". The waiting room was packed all day, long waits, and doctors backed up. Admission... shortage of beds. I was told that I had to wait 8 hours for a team meeting to determine whether or not my Dad would be staying in the ER overnight AND told this has been an issue for months. She tried to say that this was a city issue, which I know is a lie. My family is in the Mercy network and the ER and hospital care is fantastic. They also need to take note on cleanliness from Mercy. Another shocker, they feed him food off diet for a diabetic. Cookies, what?!? Upstairs is in need of a rehab. Instead of patient intercoms, they use bells. No waste bins for hazardous materials. I couldn't believe this!
We did not plan on using this hospital when we moved to Kentucky. My wife was pregnant with twins and when we found a doctor that would take her, they informed us they only used Bethesda North. We are so thankful that this is where we were! Our boys were in the NICU for about two weeks and the level of care was exceptional. The food was very good for a hospital as well. Thank you, Bethesda North!
I am pregnant and was stung by a bee and am allergic. In the past I have had my throat close up and was asked by my OB to go in if I was stung during the pregnancy. I was in the hospital for less than two hours and I have visited multiple hospitals because of this same issue and have never received a charge that was this high. It was three times what other hospitals have charged me for the same thing. I tried to talk to their customer care on the phone, and she was incredibly rude. I will avoid tri health at all costs, there are a lot of good hospitals in Cincinnati and I will not be going back here or delivering my son here.
FYI - They commented on my review and I emailed them and never heard back from their team to make things right.
If i could give zero stars i would. The ER department here is a joke. My father came in with a serious GI bleed. ER doctor didnt seem concerned about the amount of blood he had lost. Nothing was being done until my dad passed out and heart rate dropped below 30. Had to receive 2 units of blood. And then they call security because our family became upset about the care he was receiving. Everyone else in the ICU has been great!
MOST everyone there did an excellent job taking care of my son and the way they treated my family was superb. However, there is a nurse that works in recovery, MJ. I realize everyone has bad days but as a rule, being a nurse and a professional, you do not take it out on the patient's family. YOU WERE RUDE, NASTY and UNPROFESSIONAL! If this is truly your way, might I suggest that your patients, and possibly you, would be much happier if you found ANOTHER PROFESSION! I'm certain that family members would.