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feedback about Bethesda North
What a sad joke of a hospital. My wife and I both in serious pain from 2 month long bronchitis, and no nurse or anybody would come in. The Dr finally appeared for literally 90 seconds, refused to listen to anything I had to say, never even checked my breathing, or anything. Then left and I was discharged with Tylenol. My wife is allergic to codeine and told them this, and she was given it anyway followed by a nausea med. Shes been puking ever since due to her allergy. Drive the extra way to a different hospital. Sad sad excuse for “patient care”.
I was admitted to Bethesda North back in 2010 —I think it was 2010–for internal MRSA staph infection and C-diff. I was quarantined in a room for infectious diseases. I’d have to say the level of care I received was exceptional. I see a lot of negative comments on here, but I think people are more likely to post and complain about a bad experience, and good experiences go unrecognized. My experience with them in 2010 has been 8-9 years ago. Not sure if their service has changed since then.
They need zero stars they judge a book by its cover. I’m sorry I’m not a rich person who dresses the best. I work as a tow truck owner operator and get dirty. When I arrived I told them that I had a fever that started 2 hrs ago and fell as if my brain is cooking and the receptionists told me when I asked for ibuprofen or Tylenol to break my fever they said your going to have to wait an hour and forty-five minuets and will not be administered till I see a doctor all I wanted was a broke fever while I was waiting. I really don’t think that’s the way a patient should be treated.
I had a horrible experience here last December when I gave birth. First of all when I was laboring at home for over half a day they told me I wasn’t allowed to come yet when I felt ready. Second of all, when I went to the L&D floor, I was asked a million different questions that they had already asked me multiple times before when I had came there throughout my pregnancy. Also, when they were trying to find a vein to stick the needle in me while I was laboring, they had to get FIVE different nurses to find one and stuck me TEN times!!! They allowed people to just walk into my delivery room and recovery room without asking me if these people were allowed in. I was also billed for my entire stay when I had given them my insurance info multiple times (which was finally fixed months later). And I was given the tiniest recovery room in the world. Not to mention, when I was giving birth I told them I was ready to push and they had the audacity to tell me I wasn’t and that I needed to wait another hour and a half for my doctor to get there to deliver my son. 5 mins after being told that I started pushing ON MY OWN and yelled for them to get someone in there to deliver my baby. They didn’t listen to or respect my wishes in the slightest and completely evade your privacy and allow anyone (who doesn’t even work there) to come into your room. They were incredibly unhelpful with my newborn son, and from other women’s experiences I heard completely different stories, for example, others had big, nice recovery rooms, they were ASKED before people were allowed into their rooms, and there newborns were bathed in front of them. I didn’t get any of that. They also lost my son’s birth certificate in the mail and would not send me another. Please avoid this place at all costs. They’re awful and need to be shut down. I’d sue if I could.
I am a former native of Cincinnati. We were in town for Christmas when I had a gall bladder attack at 7am the day after Christmas. My husband took me to Bethesda North's ER. They were wonderful. Dr. Ryan Matley was on duty that morning. He immediately ran tests, drew blood and gave me something for the wrenching pain I was in. In no time they had narrowed down the cause and had Surgeons in my cubical. EVERYONE was caring and concerned. By the next afternoon I was in the operating room.
The day and night nursing staff on the 5T3 floor was super as was the pre-op and recovery room. My Surgeon Dr. Kakar, was focused, confident, kind and listened to every word when I spoke to him. His bedside manner was refreshing. This is the same ER that saved my daughter-in-law's life 6 years ago. Thank You for being there in our times of need.