Big Bend Regional Medical Center

Unbelievable experience once again. First and foremost the reason for returning for another dose of incompetence, is not having any other options. My wife was sent to BBRMC by the clinic for an ultrasound to rule out appendicitis. Long story short, Dr. Charles Owen authorized the incorrect procedure, and if that wasn't enough, he would not authorize the correct one despite her referring to the entire purpose of the referral, and released her with no answers. What responsible person, much less a physician does this? I pay taxes that fund this hospital. Serious inquiries need to be made into this place. The one and only thing that BBRMC has done impeccably is send billing 1-2 years after the fact, and send them to collections without us receiving the late billing in the first place. We need decent healthcare in the area desperately. As tax paying citizens we all should demand better than this for our families and ourselves.

Had to rush my dad to this hospital around 5 this morning after him collapsing. He caught a bad virus and was extremely dehydrated from being at the golf course. He fell straight on his face and messed his face up pretty severely. Walked into this hospital and he needed the nearest restroom. When we asked the nurse where to go she looked at us in disgusted and said “I GUESS YOU CAN COME ON BACK”. She had the worst attitude towards my dad and showed NO SYMPATHY. She seemed like she hated her job and me being a NA in Dallas and about to graduate with my BSN I know what good quality patient care is and she is FAR FROM HAVING THAT. I hope no one has to deal with her.

I had the flu really bad, got dehydrated to the point that I needed an IV in the middle of the night. The nurses not only brought me in in a wheelchair, one of them even offered me his jacket because I was cold in the waiting room! I got taken care of by two very attentive nurses who got me hydrated, gave me Tylenol, and covered me with lots of blankets while we waited for blood test results. They turned a terrible night into just a bad night. Thank you!!

The billing process was horrible. I received a statement several years later saying I owed money but they could not provide detailed information on the charges, only vague information and the date of service. After several months of asking and them not providing the detailed bill, they sent it to collections. Very disappointing.

Great place, great staff! They took great care of my mother! We had to leave big Bend national park with my mom sick with flu, and pneumonia...! They were very thorough, and took great care of her. We had to leave here there as she was admitted... had no worries though they made us feel completely comfortable! Highly recomend!