Black River Community Medical Center
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feedback about Black River Community Medical Center
The ER saw my husband one Sunday morning when he thought he was having a heart attack. I will miss this ER.
Love the doctors and the nurses. But this is the only place I’ve been to that has sent my X-rays to an out of network doctor to look at (before they do that they should atleast tell the patient). So I ended up getting 2 bills in the mail for the same amount and the same day. Me thinking they had sent me 2 by accident I called and paid one. Three or four weeks later I got a letter in the mail from a bill collector. So I paid it again and so I called them, they said that yes the bills were for two different things. I said that’s fine but I expected more than one letter in the mail before I get a letter from a collections agency. I’ll be going back to my normal doctor who isn’t in the network of St.Francis doctors.
And the people in the billing department always have an additude, sometimes just a small additude, for absolutely no reason at all.
I had surgery a this facility last year, the staff was awesome and caring.
I took my younger sister in to the ER after a fall with head and face injuries. They were attentive, fast to respond, professional, friendly, caring and very thorough. She was cared for and we didn't spend hours there waiting. I will use their services again if I need medical care.
The wait time to be put in a room to see a doctor is maybe 15 minutes! That right there is priceless! Very thorough & your in & out quickly! Thanks so much for helping me feel better!
Great place, and fast attention.