Bon Secours Maryview Medical Center

Address

3636 HIGH STREET, PORTSMOUTH, VA 23707 USA

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Phone

(757) 398-2200
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Emergency service available

3636 HIGH STREET, PORTSMOUTH, VA 23707 USA

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Consumer feedback about Bon Secours Maryview Medical Center

laketa penn
laketa penn

1 out of 5 stars

posted 3 months ago

Arrived at 1pm and was admitted. Waited for hours to get seen by the doctor. Once Dr. Scott Brown arrived she was more worried about popping her dreadlocks back and forth and listening to herself talk, than assisting me. She kept saying "ok" "alright". And I had to wait 9 hours until she put an order in for me to eat. 1030 pm nurse came in my room with a TV diner. TV diner with 580 mg sodium with my high blood pressure. I was very upset that Dr. Scott Brown took so long, I slept hungry. I will never come to this hospital again. Sentra is the best place by far. Per the nurse the doctor waited to see all the patients before putting any orders in.

Christopher Cross
Christopher Cross

1 out of 5 stars

posted 3 months ago

My mother arrived at the emergency room Sunday afternoon and after several tests was told she was being admitted. 24hrs later we're still waiting in the emergency room for a room! I truly understand the emergency staffs dilemma, but to keep promising a room to a woman with heart problems and she's still waiting is ridiculous! Someone needs to review and revise the process of admissions and bed availability.

Jewonda B. Jenkins
Jewonda B. Jenkins

1 out of 5 stars

posted 7 months ago

I visited my father in the hospital today in ICU and stopped at the nurses station to get his room. The two ladies at the station told me where to go and I proceeded there. I walked into his room to greet him and he was aware that I was there but could not speak. I waited for a moment and to see if he would eventually say something then decided to go back to the nurses station to get an idea of his status. She told me that his nurse had just transferred another patient but I could wait in his room and she would send her down. I returned to his room sitting in the window seal because my father was in and out. There were about five different members of the staff walking by as I waited. Finally, a gentlemen came in and said ma'am if you are going to be in here then you should be wearing a gown and gloves because my father has something contagious. Not once did the nurses desk say to me that I need to wear a gown and gloves and the sign the was posted was not directly on his door. So now I am furious because of the lack of communication and the possible risk of me catching it and I am pregnant. They need to do a better of job of protecting visitors by making it known when gloves and gowns need to be worn. I pray that I will not get sick but if I do I will be contacting an attorney.

Carleen Walker
Carleen Walker

1 out of 5 stars

posted 1 month ago

This place is awful. Bring people in the ER and ignore them. My mother has been here for three hours, hasn't even seen the nurse assigned to her let alone the doctor. Two EKGs and a chest X-ray and no info. They asked her for a urine sample, and still havent come to get it 45 minutes later. Or bothered to hook her back up to monitor her blood pressure after being told she has hypertension, and she blacked out in the ambulance on the way here. Special treatment for the drunk driver that crashed with his kid in the car and scratched up his forearm.
But the 73year old white woman who had heart palpitations and blacked out can wait.

michelle brown
michelle brown

1 out of 5 stars

posted 3 months ago

I went in recently for a work related injury and it was terrible. I prefer Sentra but my job forced me to go here. They spent three hours just to tell me they could do nothing so I still had to go to Sentra and pay out of pocket. I will never go there again.

When you walk in there’s no signs to show you were to go. You get placed in three different waiting areas. The x ray nurse was the only one who showed some common sense. If you’re new to HR please go anywhere but here. The only thing they have is the heart center but it’s so nasty I wouldn’t even go there.