Bon Secours Maryview Medical Center
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feedback about Bon Secours Maryview Medical Center
I visited my father in the hospital today in ICU and stopped at the nurses station to get his room. The two ladies at the station told me where to go and I proceeded there. I walked into his room to greet him and he was aware that I was there but could not speak. I waited for a moment and to see if he would eventually say something then decided to go back to the nurses station to get an idea of his status. She told me that his nurse had just transferred another patient but I could wait in his room and she would send her down. I returned to his room sitting in the window seal because my father was in and out. There were about five different members of the staff walking by as I waited. Finally, a gentlemen came in and said ma'am if you are going to be in here then you should be wearing a gown and gloves because my father has something contagious. Not once did the nurses desk say to me that I need to wear a gown and gloves and the sign the was posted was not directly on his door. So now I am furious because of the lack of communication and the possible risk of me catching it and I am pregnant. They need to do a better of job of protecting visitors by making it known when gloves and gowns need to be worn. I pray that I will not get sick but if I do I will be contacting an attorney.
Worst place ever! Since this is a private hospital they like to patient dump. Meaning if your loved one has Medicare or Medicaid they do the least amount for them and then find places to dump or send the patient home. They are notorious for trying to send patients that are bedridden to Portsmouth nursing and Rehabilitation. Another place that is not recommended due to their lack of nursing, communication and professionalism.
Was pleasantly surprised to enter a large, very clean, private room for my husband who has pneumonia. Every nurse, CNA, tech, cleaning crew, etc. have been outstandingly professional, yet you feel they really have your back and will go the extra mile for you. That is a wonderful feeling.
Horrible service! Tried to ask a doctor for directions as to what door to go in her answer was "what" as if I was bothering her. Waiting for hours with no attention or follow up. In a field were empathy and helping people is you goal they are very poor at it! This must be the medical professionals that graduated LAST in their class! #truth #HORRIBLE
I was impressed because I have never been there before and I usually go to Chesapeake General Hospital. The ambulance has to take me to the closest hospital in my area. When I arrived the nurses were waiting and I was taken care of immediately. I am proud of the staff especially Nurse Carli. I'm one hour time they took my all my years including Cat scan.