Bon Secours Maryview Medical Center

Address

3636 HIGH STREET, PORTSMOUTH, VA 23707 USA

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Phone

(757) 398-2200
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Emergency service available

3636 HIGH STREET, PORTSMOUTH, VA 23707 USA

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Consumer feedback about Bon Secours Maryview Medical Center

Jewonda B. Jenkins
Jewonda B. Jenkins

1 out of 5 stars

posted 1 week ago

I visited my father in the hospital today in ICU and stopped at the nurses station to get his room. The two ladies at the station told me where to go and I proceeded there. I walked into his room to greet him and he was aware that I was there but could not speak. I waited for a moment and to see if he would eventually say something then decided to go back to the nurses station to get an idea of his status. She told me that his nurse had just transferred another patient but I could wait in his room and she would send her down. I returned to his room sitting in the window seal because my father was in and out. There were about five different members of the staff walking by as I waited. Finally, a gentlemen came in and said ma'am if you are going to be in here then you should be wearing a gown and gloves because my father has something contagious. Not once did the nurses desk say to me that I need to wear a gown and gloves and the sign the was posted was not directly on his door. So now I am furious because of the lack of communication and the possible risk of me catching it and I am pregnant. They need to do a better of job of protecting visitors by making it known when gloves and gowns need to be worn. I pray that I will not get sick but if I do I will be contacting an attorney.

Heather Pritchard
Heather Pritchard

1 out of 5 stars

posted 5 days ago

We have been in the ER for over 24 hours waiting on a bed upstairs. I keep asking when will my mama be moved upstairs and I keep getting we are full and have no place to put her. So the ER is now full of patients waiting for beds upstairs. Was then talking to husband about taking her over to Norfolk general and the nurse rudely interrupted my conversation with they full too. Dont expect to get far at Maryview. Waiting for the Hospital Administrator to voice our complaints!

Elizabeth Lino
Elizabeth Lino

5 out of 5 stars

posted 2 months ago

I was impressed because I have never been there before and I usually go to Chesapeake General Hospital. The ambulance has to take me to the closest hospital in my area. When I arrived the nurses were waiting and I was taken care of immediately. I am proud of the staff especially Nurse Carli. I'm one hour time they took my all my years including Cat scan.

Cali Richardson
Cali Richardson

1 out of 5 stars

posted 2 months ago

Honestly they don’t even deserve this one star. This is my first visit here and I’ve heard nothing but bad things about this place but honestly it was the closest hospital in which I’m currently at and have been waiting the past 3 hrs. I was involved in a car accident earlier and my head is pounding uncontrollably. I explain everything to them they take me back and tell me to come back in the waiting area in which I have been in the past two hours now. The staff is not very knowledgeable this place stinks like nothing but urine and dirty diapers. Everything everyone has said about this place is nothing but the truth. She tells me they aren’t going to do a CT scan so now I’m just trying to figure out what the hell I’m here for ? But mark my words they will do one.

Dinora Cruz
Dinora Cruz

5 out of 5 stars

posted 4 months ago

The center itself is well taken care of and the staff are friendly. You definitely see different kinds of people with all types of medical issues coming in and begin to feel safe and comfortable knowing that the staff care. The doctor I had was friendly and cared about my ins and outs on my first visit. Look forward to making her my regular doctor.

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