Bon Secours Memorial Regional Medical Center

Address

8260 ATLEE ROAD, MECHANICSVILLE, VA 23116 USA

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Phone

(804) 764-6000
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8260 ATLEE ROAD, MECHANICSVILLE, VA 23116 USA

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Consumer feedback about Bon Secours Memorial Regional Medical Center

Grayson Palmore
Grayson Palmore

5 out of 5 stars

posted 2 months ago

This hospital has been a great asset for this town, and has been commended for its excellent procedures and services (Note: As of 2018, this location is recognized as one of the best hospitals in the state). The nurses here are great, and the doctors actually know what they are doing. Not only that, but this hospital is in support of veterans and for what they fought for. So before someone writes a horrible review, read this one first before you do and hopefully this will change your mind.

Deborah Epps
Deborah Epps

5 out of 5 stars

posted 1 month ago

Staff of CCU so caring for patients and families. Awesome, Awesome job. Without them I'm sure my sister would have died

Sharon Resek
Sharon Resek

1 out of 5 stars

posted 1 week ago

The "No Wait" Emergency Service needs addressed. We arrived at 11PM and left at 6AM. Most times my husband received any attention it was because I physically found a nurse to ask to move things along. All he had was an EKG, blood work and an ultra sound. We were in the actual waiting room for over 2 hours then in an exam room for 5! And no, the delay wasn't because we were waiting for a hospital room. Never was he even offered a pillow or blanket. We had lots of promises but no actions. When we did see his nurse it was always"just a few minutes"! One blood test had to be repeated because they couldnt get results??!!. More like perhaps the samples sat too long. I'm convinced the only reason we were released was because I literally found the doctor and told her we needed to go home. The results were go home, consult your Dr. That should take 7 hours??!! I looked on website for someplace I could send complaints but couldnt find anything so reason for this. I would rather have sent a private, personal, complaint to someone who could fix the problem. Guess we need to find another hodpital as I'm worried about when it is something is serious and your parked in an exam room for 5 hrs. after sitting in waiting room for 2. It's a shame one needs a personal advocate to get attention in an ER. The "No Wait" is a joke.

stephen witt
stephen witt

1 out of 5 stars

posted 1 month ago

By far the worst hospital around. Nurses are a joke. Instead of giving medication on time my nurse (Megan) something had the nerve to tell me . Hey I'm about to go take lunch. I'll be doing my rounds in 30-40 min I'll give it to you then. There are multiple instances of similar events. The food is bad but the svc is way worse. 4 meals in a row my order has been wrong when I called them they said. Well send it right up. Never came . This place is a freaking joke

Francesca Rossi
Francesca Rossi

2 out of 5 stars

posted 1 month ago

My previous visits to this hospital were great, but i came here tonight 9/23, feeling that I was finally in labor. Of course with it being my first, it was a false alarm. Being sent home is embarrassing but understandable when it isn’t the real thing. There are a few things about this visit that disturbed me, the first being was that one of the L&D nurses decided to laugh when I told them my age to confirm my info, actually snickering that I was so young. Very unprofessional. And the second being that the oncall doctor decided to tell me to “reevaluate [my] pain scale, because the real thing is nothing compared to what [I] felt”. No sympathy whatsoever. Plus I was only monitored for 18 minutes. There is a HUGE difference with letting a first time mom know that it isn’t labor yet, and then completely disregarding that I came in with pains that were wayyyy more intense than I felt before. Already told before that if my pain is very high and if my contractions were 3-7 minutes apart, to go ahead and come in. With the doctor that checked on me tonight, she basically made me feel ashamed for coming in and for even thinking I could be in labor. From tonight forward, including my actual delivery, I will no longer be going to Memorial Regional for care, the lack of patient sympathy is ridiculous.

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