Bon Secours Memorial Regional Medical Center
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Address

8260 ATLEE ROAD, MECHANICSVILLE, VA 23116 USA

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Phone

(804) 764-6000

Emergency service available

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Consumer feedback about Bon Secours Memorial Regional Medical Center

Kevin Bowman
Kevin Bowman

2 out of 5 stars

posted 3 weeks ago

This use to be one of the best hospitals in the area. The past two visits to the ER the service horrible. They were very unorganized no one knew what was going on. I'm sitting here in the ER with my mother writing this review. We've been in the ER for 7 hrs. They said they were going to admit my mother 4 1/2 hrs ago. I don't understand why it takes over 4hrs to move her to her room.

Lisa Martin
Lisa Martin

1 out of 5 stars

posted 1 hour ago

Worst hospital ever!! Kept me in er for 12 hours cpuldnt make up their mind about giving me a blood transfusion. Lied to me about my discjarge treatment. None of the FOUR DIFFERENT DOCTORS .I SAW had any clue from the last about what was wrong with me. No communication, no respect for me as a patient or my sensitive reason for being there. They told me i needed a blood transfusion then just sent me home. Would rather die in a ditch then return to memorial regional hospital. THUMBS DOWN ALL THE WAY AROUND!!

Breanna Cole
Breanna Cole

5 out of 5 stars

posted 1 week ago

I had the most amazing experience at memorial regional! My Dr. Shaban is an amazing dr and I’m so glad I didn’t settle for the first one I saw because he is amazing. And my labor and delivery nurse was just awesome! Thank you so much Anisa for taking care of me and my little guy! They were short handed on nurses the day I delivered so I only had one LD nurse and and didn’t need another one! She gave me all the help I needed! Thank you for taking care of me and my little guy! Nov 16th 2017

SexiChocolate 1 B
SexiChocolate 1 B

1 out of 5 stars

posted 3 months ago

They are very under staffed and slow. They leave you unattended for hours at a time. They tell you discharged and keep you 3-4 hours longer. I wouldn't dare recommend this hospital to anyone. It is maybe 5 really amazing nurses and about 3 outstanding doctors. Hospital really needs improvement.

Mary Thumma
Mary Thumma

1 out of 5 stars

posted 2 months ago

Sadly, my experience with the ER at at Memorial Regional was not the best. We are new to the area and I love the fact that the hospital is in close proximity. I was suffering from abdominal pain and was doubled over- my mom who used to work in an ER said I need to go in and get evaluated. I was brought back quickly and placed in a room within 10 minutes which was wonderful, but things went down hill. They decided to put in an IV which periodically worked. The doctor came in briefly to evaluate my conditions and ordered a CT. Sadly, when the person from the department came to get me they could not do a CT with contrast because my IV wasn’t working. My mother tried to let them know that I wasn’t getting fluids but the staff was too busy to check on me. Shortly after the CT the nurse came in and shared that they couldn’t find anything and that the doctor would be in shortly to discharge me.
2.5 hours later the doctor came in with discharge papers, no diagnosis and a I hope you feel better. I think the total amount of staff interaction was 3 for the nurse, two for the doc and once with X-ray in a 5 hour period of time I was there. They shared that all of the sudden the ER got busy...aren’t they prepared for that? I couldn’t even get a cup of water or at least ask for one.
BTW - you might want to ask if your doctor is part of a practice Emergency Medicine Associates. They charge an after hours fee at an ER that is not covered by insurance.