Just brought my wife to this hospital last week for chest pains.
The check in procedure is utterly ridiculous. It took at least 7-10 minutes for them to get her onto an EKG to start to diagnose and the first person to greet her was an egotistical and rude nursing student (male).
That was only the beginning.
After some testing, they decide to keep her overnight. This was 7:30pm. They said they may have a room ready for her by midnight.
Really? It takes 4.5 hours to have a room ready for a patient?
Then, I saw at least a couple of occasions where nurses had not washed their hands prior to looking at my wife (we asked each person if they had washed...massively important to do so)
She got a shot in her belly which has a left a much larger bruise than I have seen for similar shots being given. And, her IV seems to have left a lasting impression.
She had labs done that indicated a problem with potassium, but the discharge instructions said nothing about that, nor did anyone actually go through the instructions. They just gave them to her and said she could go home.
This place is a disaster. People seem apathetic about their jobs, patient centric care does not seem to exist here.