Brazosport Regional Health System

When my wife or I ever get sick, we usually go to the Brazosport Regional Urgent Care Center on Oak Dr. in Lake Jackson. We can usually get in much quicker than our regular doctors office. Most of the time we have seen Gladys. She has always been great. She always takes the time to listen to us. Gladys gives a thorough exam. She then takes the time to explain. She is friendly, thorough and knowledgeable. My wife and I always feel we had quality health care at this facility especially if Gladys is there. I can't remember her last name. Just remember Gladys.

I will rate the hospital on my experiences alone. Can't say other reviews are right or not. I came in here with severe chest pains that I have never had before. I was wheeled in in less than two minutes and talking to the doctor in four. I was cared for through the night by very kind staff. Tests were run and blockage was found. Staff is now setting up my transfer to Houston hospital set up for needed surgery.
Two of my nurses, Emily and Kristol were amazing. The cath team was fantastic. I hope this helps someone who needs help like I did.

This rating is due to their billing department. They never answer the phone; the hospital passes you around. You never get your bill. They wait for payout from your insurance and then never send you the bill. They have their own collections department who can not send you a detailed bill or basic information. This hospital is doomed.

Received great care for my family. Would recommend the hospital. :)

I’ve heard so many negative things about our hospital, but I have nothing but good to say about an experience there in the ED about 6:30 Saturday. My mother had fallen and was in so much pain. After CT we found out she has 5 broken ribs. Dr. Ritter and nurses Brian and Heather were very kind, gentle, and professional. So was everyone else but I can’t remember other names. My mother is almost 92, so their kindness was very important. Thanks so much.