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feedback about Bridgeport Hospital
Wonderful experience for my mom at Bridgeport hospital. From the time started being take care of in the emergency room to her admission and the care received. Everybody working at the hospital has been so nice, polite and caring. They want to make the stay of their patient the best they can. They also have a level of patience with some patient which is out of this world! So professional!
The facility is also very nice and modern.
good attention from competent staff...
quick response to calls...
public rest rooms rare with frequent plumbing problems
I was not pleased yesterday with my visit to the ER. I was treated good when asked what I was here for the nurse who took my vitals was very kind and concerned. I was brought to my room my nurse was rude they changed nurses (shift change) I requested something from her she never told the doctor which made my stay longer the nurse in the recovery room never took my vitals they didn't get taken in til the next nurse came in I use love Bpt hospital I've been going there for years and since they've changed to Yale it's going down hill you guys were fine just the way you were !!!
This is a review of of the emergency services. I had to get a test on a one year old baby ordered by the doctor. First, I will say all the staff were very nice and helpful which is why this is not a one star review. That, and I think the place was genuinely clean. Next, I will list the order of events. 1. Parking-emergency Lot full at 11:30. Parked in main garage. To get to the ER, you basically have to cross the building and walk through the ER which is very confusing. 2. Check-in was fine and almost makes you feel like things are moving along since you get the initial screening done quickly. 3. Registration, not to be confused with actually moving into the ER did not come until after 4 hours of sitting in the waiting room. Waiting room has the hardest freaking chairs, no visible vending machines, no music, only muted cartoon tv. There is no way at all to know your progress. 4. Post registration, things are definitely not moving along. It took another two hours to be admitted. Names are called by individuals who struggle with last names. You could easily miss being called. There are no toys for kids to play with. So at this point, if there was a screen showing your waiting time, you could have ....gotten a bite at the cafeteria (although not accessible from this area) or vending which is somewhere I assume. 5. Admittance- I have only nice things to stay about the staff. One even found us a sandwich which sounded like they could have used a lot more of for other patients who had been waiting for hours. Blood results took 2.5 hours and room was freezing cold were only complaints....just happy to leave really. It seems like the hospital could put a few chairs that don't kill your spine. Maybe some kind of DMV like waiting display. And put vending in the ER waiting area. Possibly even have a cart come in every couple of hours with coffee and sandwiches for sale. Maybe a few books or toys to buy as well. Also, a phone charging station with standard cords would be awesome. At least there is cell service at this hospital as we did the ER once in Norwalk and couldn't contact anyone..in an emergency. Having snack bags stocked once in the ER would be considerate given the number of hours most patients have waited. It almost feels like these inconveniences are done on purpose but if there is a reason, don't expect people to understand. Finally, why did I have to goto the ER for a urine test on a baby. Isn't there another area of the hospital that can cover this..
Fivestars isn't enough... For the first time in my life going into the emergency room and admitted in the hospital for almost 4 days..from my first nurse Stacy and Patty at ER to the best of the best Daniel Schuffer "Danny" what a Robin Williams type of character and all the amazing staff Sheri, kadian, Maricar, Bianca, Sara. If you are lucky enough to get any of these to care for you, or anyone you're definitely been seen by the best..I notice that they really strive to be good at what they do, understanding the issues and targeting providing good medicines, equipment they working with, hospitality, care, compassion, professionalism, overall very impressed, I hope I never get sick but if I do, I know where I would go. This place is a gem that must get acknowledge for all the great things they do..if you must go, don't hesitate you will be on good hands!.