Brigham and Women's Faulkner Hospital

Address

1153 CENTRE STREET, BOSTON, MA 2130 USA

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Phone

(617) 983-7000
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Emergency service available

1153 CENTRE STREET, BOSTON, MA 2130 USA

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Consumer feedback about Brigham and Women's Faulkner Hospital

Robyn Windross
Robyn Windross

2 out of 5 stars

posted 4 days ago

Please watch out for the head nurse at this hospital.her name is June.She will have her revenge on anyone who goes over her head. I know, she did it to me. I fell for blood pressure medication changes as in I didn't get any. I was on a bed alarm and that night was taken off. All that night and the next day. JUNE comes in for the night shift back on the bed alarm. Because I want over her head and got it removed. If this is not vindictive behavior I don't know what is.
WATCH OUT FOR HEAD NURSE BECKY !!!!!
She will have your head!

Michelle Stock
Michelle Stock

1 out of 5 stars

posted 1 week ago

Hospital seems to overschedule outpatient surgeries. A 3:45pm surgery didn't happen until after 5:30 pm. Still sat waiting well after 9:15 pm for someone to update me on the status of my loved one. Absolutely will never allow my family to come here again.

Heidi Adams
Heidi Adams

1 out of 5 stars

posted 2 months ago

This hospital is not as good as the real Brigham, the nurses are rude, do not respect the patient, secretaries act as a gatekeeper, should not be answering questions only a doctor or nurse should answer. As a person that works in healthcare I was surprised by what I saw. I have worked at both Brigham and Mass General and can say management was very competent and people knew what they could and couldn't do . I am a professional in healthcare so can absolutely say competent management is part of the backbone needed for good care. Faulkner has good doctors but support staff could use a lot of improvements.

Alyssa McCaw
Alyssa McCaw

1 out of 5 stars

posted 2 months ago

I received MRI results that needed to be reviewed by my primary care. I called to make an appointment with my PCP at Faulkner and was told she was no longer with the practice. I said I would see someone else. They said they were not accepting new patients. I said I wasn't a new patient and the response was "Your doctor is no longer here, so you are no longer a patient here. We are not accepting new patients". I couldn't believe it.

Joel Colegrove
Joel Colegrove

4 out of 5 stars

posted 2 months ago

Have been at Faulkner 2x in 2019 for otho dx and bursa treatment. Facility is showing age, but still functional and mostly on time with appointment waiting average under 15 minutes... specialized in orthopedic treatment, treating Dr very precise in treatment and follow up care... biggest problem is wait to see orthopedic exam and lyphadema treatment, average wait 2 months...had to seek out lyphadema elsewhere at MGH Chelsea.

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