I could write a book about the horrible way that this hospital treats its patients and still not be able to properly convey just how HORRIBLE this poor excuse of a hospital really is. Most people who live in Bristol would rather die than go to this place. I now go to New Britain General (Hospital of Central Connecticut, now) when I need medical services. Bristol hospital is teetering on bankruptcy and their complete lack of respect for the health and well being of their patients is the primary reason why.
Just a few of the complaints which are a regular problem at this fraudulent hospital.
#1). You can expect to wait up to 4-5 hours before seeing a physician there, even if it is not very busy.
#2). They will not offer you a wheelchair if you obviously need one and if you ask for one, the chances they will go out of their way to get you one is remote, at best.
#3). I was told once to sit on the floor, while in AGONIZING pain, to wait for a Doctor while I had a severe disc problem in my back because there were no chairs available.
#4). I was told while waiting to speak to one Doctor in the E.R. that patients were not allowed to "stand around the desk" (as if I was loitering) to speak to their Doctor and should wait in the general waiting area. The Doctor was EXTREMELY rude.
#5). Getting back to the excessive waiting time, my friend was coming up from New York City and had contracted food poisoning along the way. He stopped in to the Bristol Hospital and after waiting 4-5 HOURS in severe pain, he finally saw a Doctor. He refused to pay his bill and because of the poor reputation of this hospital, the collection agency removed it from his record. He told me that even in New York City, on a very busy day, no one waits 4-5 hours to see a Doctor.
#6). One time, a long time ago (1979), I was brought here by ambulance after becoming sick and the Doctors placed me in the general waiting room area on a hospital gurney, in my underwear, in front of all of the other waiting patients, until a room was ready for me.
#7). They tried to double charge me for a bill which was already paid by my insurance. The bill amounted to over a thousand Dollars. My credit was being ruined and their billing department couldn't find the copy of the original bill so, I had no way, short of bringing them to court, to fight it. After 7 YEARS, the bill finally disappeared from my credit history.
#8). When I went there earlier this year after my back went out, the Doctor accused me of "faking" my pain. She then refused to stabilize my pain, which is totally illegal here in Connecticut. This was probably done to get even for my bad reviews of this place which I placed in the Bristol Press newspaper.
It has been my experience after dealing with many people who also have nothing good to say about this hospital that those who actually do have something good to say are either friends of employees who work there or are employees themselves.
I would rather die than return here.