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feedback about Brooks County Hospital
If I could give today's experience a zero I would. We usually come here because it's better than SGMC, however today I wish I would have never brought my daddy here. And, these people better pray nothing happens to him or I will be owning half this hospital along with Dr. Harding!!!
My daughter was one of the children involved in the school bus wreck in brooks county just before school let out this year, in North Brooks. I am not going to mention any names because, there was not one person that did not treat us with the utmost care and concern. That team on duty that morning deserves a day off with pay! Lets face it people, that's what the hospitals and EMS trains for, a disaster, and it was one, maybe not to a large scale but when you have that many children coming into the ER altogether, it is chaos. And, they did a GREAT job, all of them!!!
Had my mother to Brooks County Hospital (x3) times in last 1.5 months, staff couldn't be nicer or more professional. One of them never passed by us without updating care process or asking if we needed anything.
Have had several experiences at SGMC where we waited for up to 6 hours, when the staff at SGMC passes by you they walk very fast and look the opposite way as if they are hoping they don't have to answer a question or discuss your care. They acted like we were a burden to them. SGMC also seems to have a shortage of blankets and pillows, my mother is elderly and froze the whole time up until the point that we walked out after a 6 hour ER wait. I took her to the ER because it was an emergency!!
Thank God for Brooks County Hospital and Dr. Susan Harding. Dr. Harding is a devoted physician that truly cares about her patients. As long as I am able to make it to Quitman from Valdosta I will always seek medical care at Brooks County Hospital. SGMC you better take some lessons from Brooks County Hospital. Thank you sincerely Dr. Harding and Brooks County Hospital for making my mother's medical care a better all around experience.