Brookwood Medical Center

Address

2010 BROOKWOOD MEDICAL CENTER DRIVE, BIRMINGHAM, AL 35209 USA

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Phone

(205) 877-1000
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2010 BROOKWOOD MEDICAL CENTER DRIVE, BIRMINGHAM, AL 35209 USA

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Consumer feedback about Brookwood Medical Center

Lisa P
Lisa P

1 out of 5 stars

posted 1 month ago

My 90 year old father in law was in a car wreck and ended up in ICU. For the most part the nurses were incredible and so nice to my father in law except for one nurse named Kim She was incredibly rude, she ignored questions from my husband about what medicines were being given and when my father in law asked for his meal which had been promised to him at 530 and it was 615 she brought his meal tray but she got right in his face and told him he could "stand to miss a meal." On top of being rude she was just "not nice" to the patient or family. Maybe if she's tired of dealing with seriously ill patients and the families that love them then she should find another job.

Mallory Thompson
Mallory Thompson

5 out of 5 stars

posted 4 weeks ago

My mom just got a hysterectomy and endometriosis removal today. The staff is absolutely splendid and friendly, and here to help her with everything and not a single one has acted inconvenienced by us. Dr. Childs was amazing doctor and everyone is very professional. Also, the surgery went very well!

Broken Heart
Broken Heart

1 out of 5 stars

posted 1 day ago

Terrible hospital. Money hungry insurance scammers. Go to Grandview if you want a great experience.

Donna Ballard
Donna Ballard

1 out of 5 stars

posted 1 month ago

Don't waste your time going to emergency! My husband went there today with severe facial pain and swelling, chest and arm pain. They did absolutely nothing to determine what was wrong! He was at the doctor yesterday and given antibiotics but was told if anything changed to go to emergency. His swelling got worse over night.He went to Brookwood thinking they would give him the best care but instead they were rude and did nothing for him. I am extremely upset with this hospital!

Alexander Newton
Alexander Newton

1 out of 5 stars

posted 3 months ago

-11/10 Very unprofessional staff. I understand that you're understaffed and overbooked, but that doesn't excuse you from taking your job seriously. For doctors and employees that spend so much time here, you have a very poor understanding of who is in which rooms waiting for you and exactly how thin the walls are. Your voices travel, and your patients don't appreciate your disgusting, disparaging comments. You may have become disillusioned in healthcare work, but your patients and their families are human and worried and hurting and COUNTING on you to do your JOB without being lazy and insulting. If that means nothing to you anymore, we are PAYING you to care. WORTHLESS excuses for medical personnel. If I could put you on blast in such a way that would actually affect your checkbooks, by GOD I would. I just hope someone sees this review and decides to take their slice of the insurance pie to another provider. I hope you realize how inhuman you can be when you and your loved ones are treated like this someday, and I hope it introduces a new level of depression and misery to your life that follows you to the grave.

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