While on vacation my husband became ill and was transported to the hospital on 10/6. The emergency room staff and, once admitted, the staff on the floor (room 424) were excellent. The care, concern and communication was exceptional. I also want to commend Dr. Monica Shah for her care. She kept us updated to the point of giving us her cell Phone number so we could contact her with any questions. Because of her efforts and accessibility she saved us hundreds on a prescription by contacting the insurance company.
While a hospital stay is not what one wants while on vacation. I whole heartily recommend this facility and staff.

I want to sue this hospital, and honestly might The female ER doctor didn't even look at what was wrong with me. Dismissed me as hallucinating, meanwhile I had things crawling out of my skin. A real-life nightmare. After causing a scene, someone else truly looked and was horrified. ONLY then did i get treatment. The Dr. never went over what to expect or honestly perform any professional behavior, or spoke to me again. I have document proof of my condition from another (better) hospital, that I have handed to my laywer. This is the poorest excuse for medical care I have even seen. I would rather go to bum living behind a dumpster for medical care then step in that ER again. The female Dr should have her licence taken away.

Horrible place! Released me before getting better and had to be rushed back and pay for all the fees all over and double charged for things I had the day before! Then wanted me to have my gallbladder removed when I didn’t even need it removed! Thank God for me getting a second opinion! They just try to bring in as much money as possible and not looking in the patients best interest! Stay far away!!

I chose to go here because I had insurance, but don't have a lot of money.
They keep you admitted drastically longer than needed when they know you have insurance to rack up the bills. I threatened to walk out and go to my normal hospital. They told me if I did, my insurance wouldn't cover my visit. Insurance companies should known this place is fraudulent and take them off their approved list
No private rooms even if you offer to pay extra and your spouse can't spend the night with you. (Could just be a homophobic reason, can't really get a straight answer out of anyone) let alone having to wait 12+ hours to talk to a Dr who is different everyday.
No reason to spend a week there for an acute pancreatitis flare up

Imperial Point Psychiatric Unit. My son has been in the unit since Wednesday of last week (5 days). I have been requesting that a doctor return a call to speak with us. We have left messages with the nurses since he was admitted and NOT one doctor has taken the time to call us. They fob it down to the nursing staff to take care of it and never take the time to contact family regarding the status of a patient, even when the patient has given consent. Our son calls several times a day with anxiety not understanding why he is being held and not sent back to his residential facility, but the only answer he is given is that they want to see his emotional state improve. He has not been given specifics of what that means or when he could possibly be transferred back to his residential facility. On any other floor in any other hospital it would be expected that a medical doctor speak to family about the condition of a patient when requested. But since this is a psychiatric floor, the doctors hide behind nurses and refuse to connect with family. This is unprofessional and causes anxiety to their patients.