Broward Health Medical Center
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feedback about Broward Health Medical Center
Great security until they don’t accept a military ID as proof of ID(lady at service desk tells me that it’s not an official ID) and won’t let me in to visit my family member that got emitted. We sat in the ER for 5hrs after being brought in by the ambulance. Then was emitted and haven’t seen the doctor since the day prior in the ER. On top of all that me nor the family member have been getting updates on the health status or any of the lab outcomes and it’s nearly been 24hrs..
Going to this ER was the worst experience I have ever had. The Nurses did not take me seriously. The doctor did not communicate to me any test results or give me an opportunity to ask questions. I spent 6 hours there and was never checked on or asked if I had questions. I was there for severe abdominal pain and I still had to get up and walk to the nurses just to find out what my test results were. The nurses were crowded together laughing and watching a loud episode of family feud. The only available restroom was filthy and covered in urine. It resembled that of a jail cell. In the end, I never got a real answer on my pain or was given any antibiotics. I now have to begin again with a different ER as my pain is still present.
I am a cancer patient with not much time left. Called rescue and sent to Emergency Room after passing out at home. ER was great !! In for 5 hours however from 1pm until admitted for overnight observation at 6pm. arrived in room, no one there 20 minutes later. RUDE nurse arrives. I told her I need to eat because I lost 45 lbs due to cancer to date and I am diabetic. She said you missed dinner. I said I have to eat and I would simply grab something downstairs, not a problem. She advised I am not allowed to leave the room or be kicked out of the hospital "against medical advice. I told her again, I must eat. I see if I can get you some crackers she said. REALLY? I got up and went home. HORRIBLE TREATMENT !!
They took very good care of me here. The staff is friendly and the doctors are understanding and kind. I came here to see Gastroenterology. My inpatient surgery was booked, and as was my follow up. They're punctual and quick to make sure you understand everything. They're responsive to questions and needs.
I was transported to Broward Medical after I tore my hamstring from the bone. I sat in an ER room for almost 90 minutes in pain. No one came in to see me. No one offered a pillow or asked if I needed ice. I finally called the hospital from my room to ask for an administrator. After the call a PA came to see me. I was then sent to X-ray. As the technician straighten my leg I cried out in pain. A trauma nurse heard me and was surprised that I had now been at the hospital for 2 1/2 hours and had not been given anything to manage my pain. Thankfully she took charge and gave me something. Nine hours later I was admitted and moved to the 5th floor. There I got great care. I did however go for an MRI the next day at 11 am. At 10 pm I still had not received results. I again called for an administrator who got my MRI read within 10 minutes. Finally a very rude case manager came to see me. She asked me to sign a form stating that they provided me services when none were performed. Unbelievable.