The staff of this ER is the worst I have ever seen!!! For starter my father comes in for a stroke where the first 6 hours are critical for treatment and we get put in the system. Everything falls apart when the unorganized staff doesn’t even know the location of patients. They can’t find them and then they skip them. They call trauma events where patients that come to the waiting area to check on family don’t are not allowed to go back to the ER because the trauma event is happening. We talked to head nurse (3 of them) they al said stay in waiting room and we will call u. 3 hours go by. We keep asking and keep getting rejected to go back to ER. They kept saying we will call u. Until we get fed up and say release my father we are going somewhere else. Then they say no we will treat him. No more traumas our of no where. At this time it’s 12 midnight my father stress level is off the room his BP is 160 with no single pill or treatment provided. They take my father in to lay him on a bed with no service and blame us for missing the ct scan roll call at 940 pm. They let us out misinformed and lied to us and in the end they blame us. This staff is definitely the worse I have ever seen. Horrible service. Horrible experience. Horrible attitude and no caring for patients.
Please don’t go to this ER. Next time my PCP sends us here I would reject any offer. Please stay away from this. This ER only cares on saving lives of criminals that take critical space from dying deserving citizens of Los Angeles
Please stay away from this ER