Cape Fear Valley Hoke Hospital
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feedback about Cape Fear Valley Hoke Hospital
The emergency room is great:):)! The emergency staff is kind and professional....
I had a really hard time getting in touch with my wife to see if she was ready to be picked up
The number provided online is not the emergency room. How could I know? After getting transferred a couple of times I finally figured out she was waiting for me
I don't know why they had so much attitude since it's the number provided online. It's not my fault that they provided the wrong number. Make sure that your loved ones have a charged cell phone with them .
The pharmacy staff is very friendly and they always get my prescriptions ready quickly. The prices for the over the counter selections are amazing. I recommend this pharmacy to everyone.
My ER visit after a car accident.. Dr & staff were very nice and pretty fast for an ER. However they do not use the Hippa act at all... I was asked personal questions in front of two other patients. When they came to my "room" which only has a curtain the person didn't bother coming all the way in the room and close the curtain but stood at the curtain asking me questions. All I could think was "wow" so everyone around me hears EveryThing about me. They need a class on how a person's privacy is supposed to be protected!
What I liked most about this place was how clean it looked when I was there, from the waiting area to the room I was in waiting for the medical professional. I also like the fact that I didn't have to wait for a long time. This hospital looks new and is very pleasant to the eyes. What I didn't like was the demeanor of two staff members I experienced. One nurse I seen first didn't understand what I was saying, got irritated and snatched a document out of my hand. I seen a grimace on her face. I was sent to a room to wait for a doctor, the wait wasn't too long. when he walked in I will never forget the look on his face, as I explained what was going on he stared at me with the most intense look I have seen. I immediately felt like I was hated. I could not look him in the eye at one point, I got a lump in my throat... that's when I notice he looked down. A home health nurse sent me there because my blood pressure was high from a blood clot in my neck and arm. He didn't think it was that big of a deal. He also knew that a nurse sent me there. He told me I had more serious problems like cancer. I felt like I wasted their time. I can only give this Hospital 2 stars.
Very disappointed in this hospital and with the lack of professionalism that was shown from Dr. Uchendu. His bedside manner is horrible and he doesn't listen when the patient is explaining why they came in. He constantly interrupts and argues when questioned about his 5 sec diagnoses. He obviously doesn't enjoy his job. I do not recommend this "new and improved Cape Fear."