Capital Medical Center
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feedback about Capital Medical Center
I had by baby here and all the staff were amazing. I'm so thankful with nurses Holly and Viviana, they were nice, helpful and servicial. They try to answer all your questions and make you feel comfortable every minute
CMC ER is the worst ER ever. I went in because I'm 10 weeks pregnant and bleeding and they had be sitting in my own blood for over 6 hours (bleed through two pads and my pants) and was never taken back nor could I ever be told how long the wait was.... Will never go back again.
Let me start by saying I bring my partner here weekly to get water that has built up in his belly drained off. We go into the ultrasound department to do this. Every experience up to the last two times has been horrible. I was convinced staff were just permanently unhappy. The doctors doing the poke were all great. But the visits still were mediocre. Until the last two times. These were hands down the best visits to date. And it was due to a new young lady in the department. Her name is Mandy. From the start to finish she has always been a joy. She always smiles, explains everything throughly and makes sure we get what we need. And all with a kindness and warmth we have never gotten before. We always cross our fingers that we get to have her. Now for the next part. I only gave it 4 stars because of the experience we have with the nurses that come in and give my partner his doses of a protein infusion after the ultrasound exam. Never do we get any of them walking in with a smile. Never introduce themselves to us. One who wears glasses with long dark hair didn’t even tell him she was going to stick him. She barely said one word to any of us. They make it terribly uncomfortable in the room. I suggest maybe some customer service or compassion classes for them. We are grateful that Capital is an option. And hope to see more of Mandy and employees like her!
My gran was transferred here for surgery and has had terrible experience with most of the nurses! They are rude, talk down to her, and treat her like trash.. and this is just from observing for 2 hrs! Her surgeon and surgery was great and recovery doc was nice and informative but some of these nurses need some retraining! 😠
This is the worst place to have new baby, we been making monthly payments to them and they still turned our bill over to collection. This is a care facility that should not been in our community. If you do not have insurance or if you do the charges for your care are higher then other countries for the same care. They demanded there payment in full with threats if it was not paid.