Carilion Franklin Memorial Hospital
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feedback about Carilion Franklin Memorial Hospital
I was an overnight patient in mid-June, having been admitted through the ED. There was no wait time in the ED when I arrived, though I did have to wait a number of hours for a room to be available. Having worked in a hospital before, this is just the way it is sometimes. Everyone I encountered was pleasant and caring, from the woman at the front desk to the lab folks, dietary, RNs, PAs and MDs. The staff was great and contrary to another review, I did not observe ANY preferential treatment of anyone. This was my first visit to this hospital as I am a recent transplant to VA, and I was very pleased with the care I received.
I would like to give no star after was discharged with a heart rate of 137 beats. Was told it was normal and nothing wrong. I couldn’t breathe. Even a high student would know that to not be true. Went somewhere else a was told I had walking pneumonia and was kept. Yes be of the worst hospital to go to unless you want to died.
Long wait times for absolutely nothing. Care is decent, but there is this strange smell that I can't quite explain. The building is dated, but the staff seem to be very friendly.
I would give a zero if i could. Took my son in at 2:30, was seen around 5:30, only seen by a physician assist and a rn. They gave him medicine for nausea and sent him home. It was a complete waste of time and the staff were not friendly. Took my son to Roanoke today and got a totally different experience and actually seen a Doctor who treated him for something totally different. I will never go to this hospital again or even recommend them unless you want to get diagnosed wrong and treated poorly.
Sorry that some people had a bad experience at the hospital. My visit today was perfect. I arrived early to register, received treatment on time and glad that I was treated professionally and was cared for by people that really seemed to care!