Carson Tahoe Regional Medical Center
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Consumer feedback about Carson Tahoe Regional Medical Center
The billing department is TERRIBLE. I received a bill for $6000 for someone who put my name down as being the person responsible for the fees. I was never there at the ER, nor did I sign the registration papers. So they allowed someone to use my name without checking I.D. or questionening the person. I had to spend alot of time clearing this up.
It has been exceptionally busy this week due to the temporary closure of nearby Urgent care. Our recent remodel has added to the ER challenges and we are super excited to see the new triage area open in a few days so that we can better care for our people and the increasing volume from our growing community. It is reassuring to know that employees at all levels and management have been so supportive to us on the frontline caring for the sick. Thank you Carson Tahoe.
IT Is Very Nice A Great Place To Grab A
Bite To Eat Is Sage Cafe Jhonny The Cook Is Dyno-Mite Fixing Your Food
Discussing business practices!! My 17 yr old daughter got transferred to CTH for a 30 hr asthma attack. The nursing staff was wonderful, but the billing dept can find a new job! I left my insurance info and trusted that the admin would collect info (address, phone # and insurance) from my 17 year old daughter while I ran home for a nap..72 hrs awake..I was kinda tired..
3 months later:
Bill in collections, 15,000 owed, no contact info collected from 17 yr old, bill sent general delivery to know one, self pay and not one phone call!!
Way to go CTH, you made all of us panic while National Business Factors does your job!!
My young healthy brother suffered a life threatening aspiration pneumonia due to an anesthesiologist negligence requiring admittance to the ICU.
When we entered the emergency department, my brother was having difficulty breathing because his oxygen saturations were 50% of what they should have been. The first people to look at someone when they enter the door are not medical personal, but a registration clerk. We told her we needed oxygen, she called the triage nurse and told us to wait. TO WAIT WITH AN OXYGEN SATURATION OF 50%. I thankfully ignored her advice and interrupted the triage nurse to get my brother oxygen. I have written to the hospital about this, they have dismissed my concerns that the first person to lay eyes on a patient should be someone with medical knowledge.
Once the triage nurse saw how ill my brother was, we were immediately sent to a room where a barrage of tests were done to confirm aspiration pneumonia.
The infuriating thing is that, the concerns we had about my brother immediately after his surgery were dismissed and we were sent home without antibiotics we requested resulting in my brother becoming critically ill and requiring a hospital stay that we now have to also pay for.
This is unacceptable. Why should my brother have to pay for the care he needed as a result of negligence?
