Cartersville Medical Center
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feedback about Cartersville Medical Center
The labor and delivery department is phenomenal! I delivered my first child here last week and had the most amazing experience ever. Every employee that cared for me, my baby and my family while we were there were so sweet, helpful and knowledgeable. They made everything so comfortable and smooth for us during the entire stay. I couldn’t be more thankful for all of the staff and everything they did. On top of that, the food was very good as well! Definitely recommend this hospital for childbirth.
My husband's last week was spent at the Cartersville Medical Center, the last two days in ICU. I cannot thank the staff enough for their professional competence and kind, considerate care. Every effort was made to assure that he was comfortable at all times and was never in pain. A special young nurse in ICU was a great comfort to us, like a caring sister to my daughter and a second daughter to me. I truly believe my husband could not have received better care anywhere.
This is regarding billing. MAKE SURE THEY COPY YOUR CORRECT INSURANCE INFORMATION AND UPDATED ADDRESS! I went to the ER Aug 2017. I gave them my new address and insurance information (we have blue cross). They sent me my $50 ER bill I paid it and went on about my life. A year later a collections agency calls me and says that my account from Cartersville Medical is with them. After A LOT of digging I find out the ER staff did not pass along my UPDATED information I gave them to the physicians which bill separately.. After 6 months of fighting this and many tears shed. My account with the collections agency has been closed to due timely filing on the hospitals part.. its unfortunate the physicians didn’t get paid because the ER staff couldn’t update my information like they were supposed to.
As far as the nurses and physicians, they are AMAZING.
I will NOT be back to Cartersville Medical.
Be careful when you go into the ER and FOLLOW UP!
I also reached out to employees very high up at CMC with no return call. They just don’t care...
Four of my family have had superb care here over the years. Five stars to ALL the staff! Low WE wait times, clean hospital, FREE COFFEE during breakfast hours in cafeteria ( Cafe has low prices and high quality! Wow).
Everything was very professional except for one problem. I had a neighbor drive me to surgery and wait in the waiting room. After surgery my Doctor took it upon himself to invite my neighbor back to recovery and discuss details of the surgery and to visit with me in an embarrassing situation. Why did the Hospital, Cartersville Medical Center allow this to happen? I told the nurse that my neighbor would not be visiting me after surgery. Why didn’t they follow the rules. Who can I report this to, in order to not have someone else experience the same?