Castle Rock Adventist Hospital
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feedback about Castle Rock Adventist Hospital
I had surgery there yesterday and the entire team was amazing! It started with the volunteers at the front desk and the registration. Once I got to the OR I was greeted by Mary, my pre-op nurses who were so kind and reassuring! My post op nurse took great care of me as well! Surgery of any kind is scary and this team made it a great experience!
The staff checked in on me more than once every hour. Asked me if I needed anything like food and water and gave me my medicine on time every time. Very sweet people also!
We had a baby at this hospital and the treatment we received from the staff is beyond perfection. I’m very happy that my son spent the first two days of his life at this hospital. Thanks for everything!
Never again will I or anyone in my family go to this ER. My daughter checked in with severe abdominal pain and chest pain. We were put in the very last room in the hallway by an outside emergency exit door and it was freezing in there! Finally saw a doctor 1-1/2 hours after arriving. There was only one physician in the entire ER. How does that happen?? The doctor was terrible — didn’t listen. She was repeatedly told that the pain WAS NOT a burning pain it was extreme pressure causing an inability to breathe. She continued to treat my daughter for heartburn?? After 4 hours of being there we were told it wasn’t my daughter’s appendix and her other blood work was fine so she didn’t know what was really wrong with her and she should follow up with her primary doctor. No scans of any sort to rule out any potential internal abdominal issues. Thanks for nothing. The nursing staff was excellent and seemed embarrassed that we were going through this.
Went to the ER today for chest pains & dizziness. The staff that took me back and got me hooked up to test/X-ray/blood work asap were AMAZING the staff that took over for them made me feel belittled! All in all it was a major anxiety attack and they gave me a shot of Ativan thru my IV which had made me feel better. When I left I asked if I could possibly get a prescription (I had no idea it was a substance) they made me feel like I was a drug seeker. I take anxiety medicine everyday and I thought that’s what they were giving me until I researched it when I got home!!!!! Very disappointed in the way I was treated and if I have the choice I’ll go somewhere else! I rated them a 2 because the first part was acua five minus the same Dr Becker that was there at the beginning and her blonde nurse that took over (name?) You shouldn’t make everyone be out to seek drugs when in reality most want/need help!!