I arrived int he ER at 8:00 PM on a Friday night. Who wants to be in the ER on a Friday night, or any other time for that matter? Well, based on the up beat attitudes, efficiency and friendliness of the staff, I'd say they all wanted to be there! They took me seriously and addressed my concerns and pain effectively. Ultimately, after a number of tests, I was admitted and the staff on the third floor took over. I was never left in the dark about what was going on or in pain. I felt like I mattered. Testing was thorough and on Sunday morning I had surgery. As with all other staff, the surgical staff was, without exception, fantastic. I can't thank them enough and would highly recommend Castle Rock Adventist Hospital.

I have NEVER been seen within 20 minutes of my scheduled appointment; most often it is an hour wait in an empty room before I get seen, but the ONE TIME speed record was being seen at 8:20 for an 8a.m. appointment. Adventist is focused on numbers... Number of patients seen, number of insurance companies they can dip into, number of people they can herd through like cattle.... The only thing Adventist is completely blind to is the patient experience. Quite sad that a hospital is focused on profits before healing. This place is nothing more than a quota machine. Rather than seeing insurance as a way to give patients care, Adventist is wholly the opposite, seeing patients simply as a necessary nuisance to get at those precious insurance dollars.

As far as going to a hospital goes (and I've been to quite a few unfortunately) this place is top notch. Extremely organized, even under times of duress. I spent the better half of my Sunday there for a mystery infection in my jaw and was extremely impressed. The efficiency, honesty, and professionalism from the staff was nothing short of amazing. And here is a tip to all the people complaining about wait times and not seeing a nurse for 45 minutes...get over it. You should spend 2 days in a military hospital and then come back here.

My father-in-law was recently at Castle Rock hospital. The care provided in the ER and after he was admitted was excellent. I wanted to specifically call out my excellent experience with the Team Rounds that were done with all of the staff involved in the case at the same time in a defined window each day. As a busy professional, taking care of my family and work, the ability to know when I could speak to the whole team at the same time each day was SUPERB!

I had a surgery scheduled on July 17th for a breast lift and augmentation. The whole staff was amazing, from my nurses, to the anesthesiologist to my Dr. I am beyond happy how I was treated.