Update... Back to CV. This time with my dad (85). Pnumonia. Unbelievably excellent care; again!!
Every time I read a complaint about CVH, I wonder how the persons are talking to docs and such or what they are actually expecting?!?
Doc Thayne called in a specialist, on a holiday weekend, when none would be available for lypmh issues, called in radiology to echo his heart, and Dr Pressett came in, on a holiday weekend to do a biopsy sugery; all to help us have answers to what his causing this complex illness. Did I say best care. For us, people who respect others, Dr. Allen in ER got us quickly assessed and admitted. Nurse Lex and others were quick, while being very busy with many other multi-varied "emergencies". Although each and every "person"nel we encountered were very busy caring for all the other very sick people around, they treated us like friends. One lady who cleans ask me if I wanted water, another lady cleaning joked with me about eating my dad's pie... Having lived in Memphis Tennessee and, Chicago Illinois, and had medical care there, CVH is miles above in kind professionalism. The Doctors sit down to talk AND LISTEN when doing rounds, to family members who try to diagnose symptoms.
I honestly would like to see the complainers and how THEY treat and respect others, in their lives and in receiving care.
Being at a hospital is almost always a negative experience; people are very sick or dying. I will never ask my docs to go golfing; I will never attempt to contact any of them, after, to be my friend! I don't care whether or not they asky opinion about their "care". In every instance known to me, and every instance of mine and my families needs, this hospital has successfully improved our physical well-being, above and beyond any expectations I've had. I didn't come here to make a friend, we came here to get excellent care and to heal or repair from serious illnesses. Bedside manner is a bonus; can you save mine or my family or my loved ones or my neighbors lives. Yes! They can, and do hundreds and hundreds and hundreds of time.
I love to see complaints, because it reminds me to report the obvious benefits of having such an excellent facility in a rural community!!
I have had two major surgeries at Castleview Hospital, the staff and surgeons we're top notch, Lyman (full UPP) and Justesen (major shoulder repair). And, my wife has birthed two children here. The care was excellent.
And, my mother (80) has had their great care in a very difficult time.
I am also super impressed with the upgrades to ICU and ER.
And, I'm glad there is level II care facility in our rural area!!