Centennial Medical Center
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Address

12505 LEBANON ROAD, FRISCO, TX 75035 USA

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Phone

(972) 963-3333

Emergency service available

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Consumer feedback about Centennial Medical Center

Dana Kruger
Dana Kruger

4 out of 5 stars

posted 3 weeks ago

I had surgery at Centennial on July 5 for a facial nerve issue. The surgery went smoothly and the doctors and nurses were incredible. They made sure my husband was informed of my progress and health throughout the surgery, calling him multiple times throughout the procedure.

For the most part, my aftercare was incredible. The initial ICU nurse was terrible! I was left in an extremely uncomfortable position for several hours after the surgery (I was still under the effects of the anesthesia and couldn't move on my own for several hours). By the time I was able to move, I had sustained serious damage to the muscles in my neck. Paula, the ICU nurse the following day, was kind and caring. She made sure I had whatever I needed as soon as I needed it. Once I was moved to a regular room (very large and comfortable -- much more than expected), my nurse Amanda and tech Liza were also so caring and compassionate. They helped me physically, but also took a genuine interest in me personally. They helped me understand what I could do, should do, and should watch out for. Often they were checking on me and taking care of my needs before I could even ask...they were just "there" for me! The other nurses and techs during this part of my care were also very caring and genuinely concerned; however, Amanda and Liza were my primary aid during the day and most noticeable. They absolutely shined as care providers!!!

The hospital was clean without that "disinfectant" smell you notice in many hospitals. The overall care was impressive with the staff genuinely caring about my entire welfare -- personal as well as physical. The food was...okay. Better than most hospital food I've had but still "hospital" food. However, it was well prepared and I had excellent options and more food than I needed (I selected fewer options to avoid unnecessary waste). Other than the 1 nurse after my surgery, this place was exceptional!!! I highly recommend them.

Precious Rose
Precious Rose

4 out of 5 stars

posted 1 week ago

I had my baby there about 4 weeks ago. Labor and Delivery bed was horrible. Worst bed I have ever been in. The Postpartum area and nurses were awesome and those beds were MUCH more comfortable. I was there for a total of 4 days due to a c section. All went well and smoothly. The hospital offers patients meals 3 times a day and for hospital food it was pretty good. They also offered a 4 course meal to celebrate your new arrival. The postpartum nurses and the nurses from the nursery actually care about you and your little one. They went above and beyond to make sure our little family was comfortable. - 1 star for the horrible labor and delivery bed.

Sarah McFarlane
Sarah McFarlane

5 out of 5 stars

posted 1 month ago

Excellent care! I was in this morning for an outpatient surgery and the staff couldn’t have been more helpful and pleasant. I’m very grateful for the skill and care of each doctor and nurse, they took wonderful care of me. They even got my mother a warm blanket since it was a little chilly inside! There’s nowhere else I would have rather gone for my first surgery.

Michelle Diggs
Michelle Diggs

1 out of 5 stars

posted 3 weeks ago

Please listen to patients when they say they are a hard stick so no digs in my viens which adds to unnecessary STRESS. ALSO, a nice room would be nice. Last time I was put in a room that felt like a broom closet! I know this hospital can do BETTER. I am again scheduled for surgery with a brilliant surgeon Dr. Salinas and his team. Just want the hospital to step up! Empathy goes a long way to recovery!
Besides you never know who os related to the board!

Don Tofel
Don Tofel

5 out of 5 stars

posted 3 months ago

I recently spent 9 days at Centennial. That's too long to be in the hospital. But the staff made my stay much easier. All my nurses and other helpers were terrific. Everyone went out of their way to keep me comfortable. I'll be needing another surgery in the Fall and I'll go back to Centennial with the confidence that the care is top notch. Thanks,! Centennial staff!